


Award Winning Formulas Superfoods and Multi-Vitamins - Paradise Herbs
Based on authentic user experiences
Warren
6733 reviews
N/A
7 months ago
Paradise Herbs and Essentials Buyer Beware
These Paradise Herbs and Essentials Incorporated folks leave a lot to be desired What that saying if it walks like a duck swims and quacks like a duck it probably is a duck Recently over a series of close to one month I left repeated messages on the voicemail at Paradise Herbs and Essentials Incorporated at Paradise prompting seeking clarification about their ORAC Energy Greens product for their alleged Customer Service Department Not one of those voice mail messages were returned In the absence of the courtesy of a response in lieu of the Black Box Message Box treatment I wrote to Paradise Herbs and Essentials Incorporated and inquired about their repeated failure to respond to my repeated voicemail messages What followed is an interesting twist of a Smoke and Mirrors response from Paradise Herbs and Essentials Incorporated You see Paradise Herbs and Essentials Incorporated does not respond to voicemail messages left for their alleged Customer Service Department they site as justification for the lack of the courtesy and professionalism of a reply oversight and application of Federal Drug Administration and Federal Trade Commission regulations The legal basis for that concern appears ill-conceived and in my opinion not credible Further while Paradise Herbs and Essentials Incorporated hides behind Federal Drug Administration and Federal Trade Commission regulations as their basis for not responding to voicemail messages Paradise is quick to disclose on their website that These statements have not been evaluated by the Food Drug Administration so much for Paradise concern about rules of the FDA and FTC It turns out in my estimation that Paradise has tried to deceive me with their ill-conceived explanation for not responding to my voicemail messages In addition to the above Paradise Herbs and Essentials Incorporated cites the volume of customer inquiries that they receive as their basis for not responding to my inquiries I say bullshit to that In my opinion if the volume of inquiries that Paradise Herbs and Essentials Incorporated receives is so great it would appear to me that Paradise Herbs and Essentials Incorporated is grossly understaffed and under-resourced to respond to the volume of customer inquiries that they receive that in my opinion represents an explicit decision by Paradise Herbs and Essentials Incorporated to grossly under-staff for the commensurate volume of customer inquiries that they receive in other words a cash grab by Paradise Herbs and Essentials Incorporated to maximize their profits while minimizing the expenses e g human resources In my opinion where there s smoke there s fire I don t buy Paradise s ill-conceived justification for not responding to customer inquiries - - a response to the very instructions that they have on their phone message e g leave a message and we will call you back NOT hence I believe that if Paradise does not demonstrate business integrity that the integrity of their products may be similarly compromised and questionable I am DONE purchasing products from Paradise Herbs and Essentials Incorporated which by the way has quite the sales and marketing machine on amazon com