Replacement Windows and Doors Company | Double Glazed uPVC and Aluminium Window and Door Installation and Repairs Northampton
Based on authentic user experiences
Samantha W
6737 reviews
N/A
7 months ago
I booked a service visit on the 16th
I booked a service visit on the 16th January and paid 65 for it as they had fitted a patio and front door and both were having problems we can t even open the patio door as it s stuck they booked us in for the 08 02 23 and then cancelled that visit and booked us in for 24 02 23 Their engineer turned up spent 5 mins in our home and told us he didn t have time to look at the patio door and left I contacted them on 22 03 23 as I ve heard nothing at all and they haven t bothered to reply I would not recommend these as they have taken 65 off us and provided no service
Samantha Gallagher
6737 reviews
N/A
7 months ago
Run away screaming
I ordered a front door and up until installation everything was good Although the door looks nice the quality of it is beyond disappointing I needed a new front door as the old one became drafty and considering energy prices not at all energy efficient Once my new door was fitted I realised within a few weeks that I had the same problem my new door had a significant draft coming in and of course heat escaping out When I called in to report the issue they told me that a service call would take 6 to 8 weeks but they were doing me a favour taking the details of the problem over the phone as I should report the issue via their website A very nice chap came and had a look but only reduced the level of draft it was not resolved fully Several months on the door does not open properly and it doesn t close properly and guess what 6 to 8 weeks for a service call I am not confident I will be able to use my front door for much longer I guess the question I ask myself is Is the 6 to 8 week wait for a service call due to a lack of staff or is it due to their products being so poor they have so many service calls to deal with that they couldn t possibly employ enough staff My money is unfortunately on the latter I miss my old door
Miss J C Duncan
6737 reviews
N/A
7 months ago
Great experience from start to finish
Great experience from start to finish With a cottage we were worried about our options but they were so helpful and measured for different options and we love the end result All staff were great especially fitters
Mrs Angela m odell
6737 reviews
N/A
7 months ago
Quality
The two fitters turned up spot on time did a fantastic job fitting my windows in even though it was freezing cold They did a fantastic job highly recommend Park Lane windows