Parkmobile Reviews

Triple charged me for a one day parking

Triple charged me for a one day parking and the explanation I received from the rude Customer Service Rep was that I am triple charged because I didn t allow my parking time to expire before I extended my parking In other words I m being punished in the tune of 36 00 for a 12 25 parking fee for being proactive not wanting to get a parking ticket

Avoid if you can

I was forced to use this company as my local council had a contract to handle parking permits Hammersmith and Fulham Council recently ended their contract with ParkMobile my account had credit on it so I emailed ParkMobile to get this refunded They stated they have no contract with any councils to which I replied a picture of the permit with their logo on and top up confirmation emails from parkmobile com They they said contact the council who had already directed me to them Frustrating I also don t now how much credit I had as I cant log on or see my account

SKIP THIS APP Glitch causes costs

This app is not working properly and therefore resulting in costs to the user When seeking help from customer service they straight up deny this and are leaving people with costs Many other reviews confirm this and i am confirming it aswell

Don t bother Scam

Total waste of money The app takes your money but doesn t guarantee a parking spot when you reach destination Paid 45 to reserve spot for Billy Joel concert at Notre Dame Stadium in South Bend IN couldn t get to the parking lot where we paid to park Had to pay additional 50 to another private lot so we could see concert Park mobile has not responded to my complaint request for a refund Complete scam to take people s money

ParkMobile Customer Email Sold or Compromised

ParkMobile is apparently selling customer email address or had its data base compromised I have received a disgusting obscene scam phishing email at an address used only by my ParkMobile account There is no way to conveniently report this compromise on the ParkMobile website I ll take it up with my city I guess if I have the time I ll cancel my account at least

A Cautionary Tale of Misleading Practices and Poor User Experience with Parkmobile

My experience with this parking application was profoundly unsatisfactory The application s interface is not only unintuitive but also misleading which significantly impacted my attempt to reserve parking in New Haven from 5 30 PM to 10 30 PM Contrary to my selection the application initiated the parking period immediately extending only until 4 PM rather than the intended time Efforts to rectify the timing within the application were futile Upon contacting their customer service center I was informed by a representative located in Mexico that the error was attributed to my misuse of the application Further attempts to amend the reservation led to an additional rather than an extended parking period culminating in charges for parking until 2 AM with separate transactions totaling 24 8 initially followed by an additional 16 This necessitated a dispute of the charges through American Express The practices observed with this company s application not only compromise user experience but suggest a broader issue with how the application processes user selections lacks flexibility in modifications and ultimately the company s accountability in addressing these systemic issues I strongly advise caution and recommend reconsidering the use of this company s services

Paid to park and still got a ticket

Paid to park for 3 hours in Pensacola fl and 2 hours later I get back to my truck with a parking ticket on the windshield It s a terrible app and a waste of time contesting it The mayor s idea was to raise parking rates so less people would go downtown well it worked I won t be going again

Buyer Beware

Buyer Beware Services not rendered as advertised My parking validation codes from the restaurant did not work I called ParkMobile during the allotted 2-hour session for the validation codes and they refuse to help

Customer service useless

Tried to use the app in Toledo Selected google pay Resulted in error 0 Switched to plugging my credit card directly When I did that it resulted in gateway error Never started a parking session and gave up Returned home to find 13 charges from the app Customer service first said they were probably pre auths They weren t fully posted Pushed further and said they don t see the charges in my account I said obviously no parking session ever started but doesn t change the fact they charged me 13 times Still persisted that they don t see them Gave up and disputed with Amex