


Park Regis Birmingham Luxury 4-Star Hotel in City Centre
Based on authentic user experiences
Helah HH
6735 reviews
N/A
5 months ago
Room standard more like b b not 4 hotel
1st room we were given have a big brown stain and a yellow stain on the carpet Room 1216 reception did change the room but the new one wasn t much better room 1220 to the extent we felt we were unable to sleep in the room as it wasn t clean and left the hotel without using the room Room standard was more like a 20 a night b b not a 100 night 4 hotel
Eugene Eugene
6735 reviews
N/A
5 months ago
Negative Feed back Extremely pethetic poor hotel
Extremely pethetic poor hotel service Park regis hotel starts parking fine delivery drivers for 100 Via Smart camera which is hotel delivery and then denial ooh Smart cameras is not Park regis hotel possession Mr Alex Barhnia keep arguments with delivery drivers and in great denial Smart camera is not installed by hotel Parking camera is installed by some Alliens whose detecting and targeting delivery drivers please avaid Park regis hotel for any deliveries or face Regis regis pick pockets look at hotel name and reputation and targeting poor delivery drivers pockets deeply regret as a delivery driver to deliver Park regis for less then 10 min gate barrier is open from inside hotel receptionist and hold and block driver more 11 minutes and then send 100 parking ticket making free money from Park REgis loading bay from poor drivers disgusting Hotel staff Please avoid MR ALex big lier
Chee
6735 reviews
N/A
5 months ago
Negative Feedback HOtel supervisor is extremely Rude
HOtel supervisor is extremely Rude and uselessplease avoid Mr Alex dont even bother guest
Dave coaches
6735 reviews
N/A
5 months ago
This was a truly awful experience
This was a truly awful experience The room was so cold and we couldn t get it warm no matter how high we set the heating The bed was tiny and my feet hung off the end by a considerable amount at 6 2 I m hardly a giant and have never experienced this at any other hotel The room itself 519 felt like staying in servants quarters We ended up sleeping in our clothes to try and keep warm To complete the experience when we had a hot shower in the morning to warm up there was only one bath towel provided If we hadn t been in such a rush to make our evening plans when we checked in we d of approached reception with our complaints but we just had no time and decided we d have to put up with it when we got back For the amount of money we paid this was an awful experience Absolutely disgraceful that your hotel could offer its clients a room like that in this day in age Certainly wouldn t recommend and I d go as far as to advise anyone they d probably be as well to sleep in a bus shelter
Joanne
6735 reviews
N/A
5 months ago
5 for a standard glass of pineapple
5 for a standard glass of pineapple juice from a carton
John Fletcher
6735 reviews
N/A
5 months ago
Stay away
My partner and i lodged at the hotel from Friday night to Sunday morning Saturdays 20 4 24 breakfast was a shocker for a 4star hotel Foods were stone cold hash brown was fried with old oil and you can taste beacons too salty A lot of other customers complained at the spot but we didn t because we went out for a meal afterwards And to be fair I didn t want to have Sundays breakfast but we did and it was the opposite of Saturday so we did enjoyed Sunday breakfast But my main issue was on Saturday night when we came back My partner went to have her shower and afterwards came out with blood on her hand No flannel or sponge just water to clean sweat and dried up and something managed to cut her from drying up It wasn t her nails because of the way the cut went The towel so to say cut her while drying herself We called first aider to our room 523 around 11pm and apparently the night manager came to stop the bleeding I complained to guess relation office who promised me an investigation will be carried out with a week and that he will communicate back to me About 3weeks past not even an acknowledgement for my complaint which I am sure he received because he confirmed receipt while I was checking out Since April I have called nothing less than ten times but each time is either the manager is not available to help or is in a meeting and will call back I gave up after a while which is what they wanted but surprisingly I received an email this night Tell us what you d like to hear about for a chance to win an overnight stay for two Please stay away from this scam of a hotel After almost 300 for 2nights plus other spending at the bar for 2nights This is what they have to offer
Chee
6735 reviews
N/A
5 months ago
From start to finish staff were rude
From start to finish staff were rude made me and my partner feel unwelcome Room was horrible and small compact no view smelly bathroom smelt like sewage had to complain to reception Moved to another room absolutely filthy hair all over bathroom floor and in bedroom would never stay here ever again Staff very unhelpful from the reception staff too the manager who is extremely difficult to get a hold of This is the worse hotel I ve stayed in the reception and how it looks makes you think your room will be to a certain standard but the two rooms I had basic and nothing special Beds are small if your in a couple and the money charged it s not worth it
Miss Anastassia Gusseva
6735 reviews
N/A
5 months ago
Made to feel very welcome by Mateusz
Made to feel very welcome by Mateusz Room excellent especially it s disability services Though could do with seats if people aren t able to stand Excellent amenities pleasant bar staff Charming exit given by Anastacia in reception Would definetly like to visit again Xx
Geoff
6735 reviews
N/A
5 months ago
Had a really good weekend away here
Booked a deal for this hotel through Groupon Superb hotel with really helpful staff Room was clean and lovely Bar area is also nice and has a really nice terrace for a summers evening Out of the way of the really busy nightlife but literally a 2 minute walk to get to the Main Street with bars clubs and restaurants Bar was slightly understaffed for a Saturday night but the barmen did their best Breakfast included in the deal had a really good selection and catered to everyone s needs
Anne Reidy
6735 reviews
N/A
5 months ago
Very safe stay amidst Lockdown
Excellent safe place to stay even during lockdown season Staff are very professional and fully aware of COVID safety regulations I am a regular guest and a key worker Throughout this difficult times my stay has been very good