Parksproject Reviews

Bad service in general

Bad costumer service very high shipping fees and takes forever to arrive bad quality Also it cost me a lot of custom fees DO NOT BUY THERE

Parks Project Problems

Ordered on 12 13 22 through Park Project s Instagram store and didn t expect to get my items before Christmas because it was late in the month I followed up on 1 13 23 after hearing nothing about my order They gave me a gift card code so I ordered an additional shirt and paid 10 on top of the code The shirt came a week from that day It didn t feel very good quality for the price they were charging I followed up via email again and got a response about my order They said there was an Instagram bug that day and other orders got stuck as well They said all they can do is now cancel the order They gave me a 25 gift card to reorder I would ve needed a 100 gift card to get close to the amount needed to reorder with the now non-discounted items after the new year All around terrible experience even when I wasn t worried about their speed within reason If they had an error with the instagram orders that day why didn t they cancel them all and or contact the customers to resolve the problem

Do not order from Parks Project

Ordered a beanie for my daughter Christmas on November 23 Received an email saying it had been shipped with a tracking on November 26 After it hadn t arrived in the first week of December I checked tracking which said it hadn t been generated Did a little research and the tracking they sent was too long and didn t exist with any company Emailed support at PP with no answer and no phone of course Sent a second email a few days later and received one back saying they were looking in to it After not hearing I sent a third email requesting immediate shipping with REAL tracking and I just received a poor us email saying that my order has MOST LIKELY shipped and that they were experiencing glitches in their system Sending emails with fake tracking s are not glitches Emailing promotions of your products daily with promises to arrive before Christmas when you know full well they won t is shady Operating under the guise of the National Parks System is unethical I have now requested a refund but don t expect I ll get it This company appears to be a scam DO NOT ORDER FROM THEM

Customer Service Non-existent

First time ordering from this brand I wanted a t-shirt they only sold online The sizing guide isn t always accurate and what they placed in the description for the models was just height measurements I got my shirt decided to go online to exchange for a size I saw the medium was in stock and attempted the exchange However their exchange system would not let me exhange even though it showed it stock I reached out to customer service via email 2 times in the last week No one answered I also used their webform and reached out to someone on Instagram No one has responded to my message and I now have a shirt that can t be exchanged because it s no longer in stock I also have a size I can t wear and if I return it I will be charged 9 This is a really disappointing experience I get that companies are short staffed but to not respond to a customer inquiry for an exchange over a week is in excusable Your company supports a great cause but that doesn t make up for an abysmal communication

THIS WEBSITE IS A SCAM DO NOT ORDER

THIS WEBSITE IS A SCAM DO NOT ORDER FROM THEM First off their prices are outrageous their website glitched first time was when I was trying to get my 10 off coupon that took numerous times and then at the check out it put through my order without me confirming at the bottom I refreshed the page to see the prices in CAN DOLLARS but instead I got a confirmation for my purchase I emailed them about the issue and was told it would take 2-3 business days it s been 5 they re ignoring not only my emails but emails from my bank to get my money back as well 270 for a cheap polaroid with stickers and a pair of socks Really And the fact that you uphold yourself as a website for charitable donations to help the parks is disgusting How much of this money is really going back to the parks SCAM

A scam company

They take your money and they don t answer their customer support emails there s no phone number and they don t send you your items you ordered Fully fraudulent as I saw some comments on Instagram with the same experience Save your money Don t order from them

Shady company - go elsewhere

My order confirmation and the Park s website stated ship dates within 24-72 hrs A day later I receive an email notification stating that my order will most likely not make it before 12 24 due to challenges with a recent fulfillment center transfer The order was placed 10 days prior with no messages of delivery cutoffs or delayed shipping statuses mentioned on their site Completely shady on their part to send that email shortly after I order Not to mention operating under the guise of the National Parks System I now question what actually goes back to NP s after reading their Trust Pilot and IG reviews I have now requested a refund but don t expect them to respond I m currently filing a dispute with my credit card company DO NOT ORDER FROM THEM

Insanely low quality for the price

Insanely low quality for the price Returned the fleece I bought because it was so incredibly disappointing and ended up losing about 20 on their stupid return fees and the shipping I had to pay for the item originally too Avoid their clothing