Passportvisasexpress Reviews

Excellent customer service experience

The customer service rep I interacted with Nadya Gunawan made this visa process one of the best customer experiences I have ever had and I don t give praise lightly The long and complicated steps in getting a Chinese visa could have been a prolonged frustrating nightmare But Nadya was on top of each step communicating quickly and proactively I initially thought this service was extremely expensive but with Nadya s assistance it was worth every penny

Above and beyond

I had to call because I had a question about one of the application questions The person who answered my call was super friendly and helpful She even looked into Visa requirements for a future trip I was planning one that wasn t even the one she was helping me with I appreciated her willingness to assist

Certainty for a reasonable cost

You pay more but you get timely professional straightforward and personable service Just knowing where my passport was physically at all times was worth the price I especially thank Trae and Sapto as well as my travel advisor for referring me to Passport Visas Express

The Passport Visas Express staff was great

The Passport Visas Express staff was knowledgeable and easy to work with They quickly pointed out if something needed to be edited or was missing before they submitted my India business visa Received my visa the next day

You were very efficient

You were very efficient and your phone assistance personnel were extremely helpful My only problem was that I needed help with scanning our passport information page and the individual photos I don t have the t3chnjcal abilit6 to do that and needed professional help from a local UPS Store Thank you

Good communication and helpful when calling

I applied for a Tanzania Visa a little later than I should have and needed it expedited Once I filled out the application I received communication via text and email that it was being processed I proceeded to call them twice Once to ask for an estimated date which she was correct about and the second to see if it had come through on that date Both times people answered the phone and were very helpful I received my visa before my trip and was very happy with this service

great service company

We have used passportvisaexpress many times over the years and each time we ve never had a problem receiving our visa in time for traveling They are great at communicating with us when they receive our passport and if there are any issues that need addressing they are quick to communicate that as well We have been pleased with their service every time

Passport Visas Express was definitely responsive

Passport Visas Express was responsive and downright easy to contact I had tried to work with another company and was thrilled to find out about Passport Visas Express through a friend Jane my agent was helpful and diligent and I got my document just when she said I would I would definitely recommend Passport Visas Express