Patchpanel Reviews

Customer service not so hot

Started with me putting the wrong address Contacted the customer service department and after going through the run around I was put in contact with Even and after 3 days he replaced the order If that was the end of it I would give 4 stars as the long wait time did lead to an alsome conclusion But that was not the end right before the new order Even asked for the right address and I sent it to him After the package was supposed to be delivered I looked up the information and it looked like the wrong address was used again After using there cat feature I was treated as if I was bothering them and given a refund and then they stopped talking to me Part of the frustration could be from both partys having to read the conversation as there is no way to talk to anyone Even with this as it started as a mistake on my part I will try again at a later date