Patientclaimline Reviews

Pati was understanding what things

Pati was understanding what things I was saying And helpful with what I needed to do next when I made a mistake rang me back to clarify what I meant she was so helpful

The only thing they missed out was the

The only thing they missed out was the recent mental health problems I suffered following having a testicle removed some years ago

Everyone was very polite

Everyone was very polite And they phone me back straight away To let me know what was happening I would strongly recommend them

As stress free as this process can be

As stress free as this process can be pleasant kind and patient staff Really appreciate the communication and time taken and all the explanations in plain English Thankyou

Patient Claim Line were extremely

Patient Claim Line were extremely prompt and professional giving full detail and seemed very knowledgeable I wouldn t hesitate to use them again if the situation arose

Very understanding and listened to my

Very understanding and listened to my story and he was very helpful and polite Informed me of their policies and was very efficient

Easy process

Easy process and dealt with very efficiently After answering just a few easy questions I was advised it was likely that I could pursue a claim

Good help and clear advice when I did

Great help and very clear advice about how my claim will proceed when I did get through - the only slight negative being how long it took to get through to those who were dealing with my claim initially Yet overall very good professional