Based on authentic user experiences
Mr Matthew Connelly
6731 reviews
N/A
8 months ago
Patlock jammed second time usef
The second time I tried to unlock patlock it jammed The video online gave the impression that this was easy to resolve It certainly was not and it was very difficult The instruction leaflet that came with it had no information on how to deal with a jammed lock If you think you might need to use conservatory as an dmergency exit then avoid this product at all cost
Steve Novak
6731 reviews
N/A
8 months ago
What rubbish
What rubbish who invented this useless device I can snap the handles outside with grips and the screws no longer hold the inner and outer handles together and push it all in and snap the barrel I challenge patlock to let me get through any French doors they choose Steve Novak Window Services Torquay
Terence Clements
6731 reviews
N/A
8 months ago
Got my Patlock today and it took three
Got my Patlock today and it took only three days and tracked postage to get here over the weekend fantastic deterrent wow easy to use two anti-deterrent bolts went in very easy through handles absolutely over the moon with this product fantastic quality I would recommend this to anyone who has patio doors well done I will give you six stars but they would only let me give you five
HRN
6731 reviews
N/A
8 months ago
Excellent product
Ordered directly from patlock Swift delivery and a brilliant product
Tim Sheffield
6731 reviews
N/A
8 months ago
Great product
Great product easy to use and excellent after sales service from Steve at Patlock
Clive P
6731 reviews
N/A
8 months ago
Love it I feel safe
Love it next day delivery Does the job perfectly With my outdoor camera security light and Patlock I feel safe Thanks patlock
Kevin Morgan
6731 reviews
N/A
8 months ago
Absolutely amazing product
Absolutely amazing product I would recommend this to anyone the device itself is easy to use and gives total piece of mind especially if you are going on holidays The customer services department is excellent too and provide a speedy resolution to any problems you may encounter All in all a fantastic product with fantastic customer services Highly recommended
Tilly
6731 reviews
N/A
8 months ago
Such a kind gesture Thank you so much
I have wanted to write this review for a while This company product are outstanding and amazing I purchased the Patlock for my patio door and it was brilliant until the children accidentally lost one-side of the lock I called the company and explained all I was expecting to have to purchase a new They sent me a brand complete set for free I was so happy l felt like crying because money is tight but l needed the lock Thank you for such a kind gesture you are amazing Sorry it took a while to write this review
Sean Eaton
6731 reviews
N/A
8 months ago
Great product
Great product easy to fit and give you instant piece of mind when your away from home I lost one of the spindle clips inside the door when fitting the spindles emailed them and they replied within the hour and offered to send me a replacement clip Great service and and great product
Louise
6731 reviews
N/A
8 months ago
Well designed product and great customer service
We bought a Patlock for additional peace of mind after an increase in break-ins in our area In terms of the product itself we thought that it was well made and easy to fit and remove We haven t experienced any negative issues so far It also came with tamper-proof door handle spindles to replace existing ones This is a security issue we weren t previously aware of so we fitted these as well I should mention that despite immediate dispatch from the company the item then got delayed by the local courier The company looked into this for us immediately and when they weren t satisfied with the response from the courier sent us a replacement via Royal Mail which we received the next day We can t fault their customer service and would happily recommend this company and product to others