Pax8 Reviews

Charging for unused MS

Charging for unused MS Earlier this year i got a mail from PAX8 that MS revenue needs to be at least 1000 Euros month With my few accounts i am not even near that at moved everything out to another vendor I have even communicated that to Pax8 but they do not seem to care at all and keeps charging my card on file 1 It is impossible to remove the card from their system2 They do not seem to consider THEY are the ones who said i am not big enough to be a customer STAY AWAY Easy to get in problematic to get out I will claim a chargeback against them

Complete nightmare

Complete nightmare I ve tried for several years to work with this company They re just completely unexperienced Their tech support is one of the worst I ve ever dealt with Same thing with the assigned representative Lazy at best They made a major mistake 3 years ago where I lost data So I stopped then I tried to do it again second chance now and the simplest thing assigning an NFR license they can t do They ended up billing my account Then months later they still can t resolve it And they don t take responsibility for their mistakes They re not offering to refund me the money that was charged due to an error on their end

I recently got Pax8 Why It s Harder to Leave

I recently got convinced to create an account with Pax8 from a callcenter ish a platform that seems to be making moves to expand into the Swedish market However my experience has turned out to be less than smooth Even after referencing the GDPR General Data Protection Regulation it s been surprisingly difficult to delete my account and remove my personal data from their system Despite their focus on entering the EU market it seems like Pax8 doesn t fully grasp how GDPR works or even understand the nuances of the European market This has left me frustrated and with lingering concerns about how they handle data privacy and user rights If you re considering creating an account with them I would strongly recommend waiting until you ve had all the necessary meetings and formed your own opinion about whether or not they re a trustworthy service It s important to fully understand a company s practices before sharing any personal information especially when there are such significant issues with compliance and transparency In conclusion be cautious it s easy to get pulled in but much harder to get out once you re in I hope this helps someone else I would really like if I could skip the creation of a GDPR complaint I hold my thumbs that this will be fixed

They will take your money like a thief

They will take your money like a thief in the night Long and short - had client on direct bill They didn t pay They charged me 5000 00 approx I got the client to pay but instead of paying me they paid them unknown to meThey ate the credit per their terms of service I requested a refund via email the credit is down to 1500 now opened a ticket doubt anything will come of it Not a very good wingman in my opinion

Fraud - Billing practices and no support

Fraud This company bills after cancellation and its support team refuses to address Partner concerns Although it started decently it now takes desperate measures to stay afloat such as billing for zero-rendered services Reported them to Microsoft Partner support as a defunct distributor with shady billing practices Avoid using them at all costs

A Scam Company

This company is an absolute nightmare to deal with If you re considering working with them think twice Their support is a complete scam and I strongly warn you DO NOT add your credit card to their portal They will keep charging you without consent and you ll be stuck running in circles just to get your own money back It s beyond frustrating

Just switched to Pax8 from Giacom

Just switched to Pax8 from Giacom They have provided me with an account manager and I have already has two meetings with him They have a good range of products that I am looking forward to providing to my customers Although its early days I am really pleased so far If you are a small to medium IT company I would recommend reaching out to Pax8

It s like my own scalable team

The team are highly supportive and helps me in so many ways - Pax8 is more than just a provider of cloud services They are a true partner and I m so please tobe working with them It s like another member of the team

Best partner for service reselling

Best Partner for service reselling