


Based on authentic user experiences
Adam Jenkins
6727 reviews
N/A
11 months ago
Holding on to my money for no good reason
I was asked to proivide them with invoices customer contact info and receipts and I did even though I gave them all information requested they still decided to close my account I was told that the monies they owed me would be on hold for 120 days I accepted that and patiently waited A month after the 120 day mark I contacted them to see about getting my funds released I was told a check request would be put in I waited a month When I called again I was told the request was never put in and one would be I received an email aa week later explaining that my funds were not going to be released I called and spoke with a manager who understood that by holding my funds they were not protecting themselves from anything and there was no reason why the funds should not be released considering I followed their instructions and request to the T I then got an email saying that I should expect my funds withing 4-6 weeks I did not I called to find out what was wrong ands was told that they decided to not release my funds after all No one informed or contacted me and this whole experience is unnecessary and aggravating I did exactly what they asked me to do in a timely fashion without complaint Even though I did what they wanted me to do they are still unwilling to give me my hard earned money that is not theirs nor does it serve any logistical reason to not do so More importantly i have in writing an email from them saying they would release my funds If for no other reason than that they need to do what they said they would
Jeff
6727 reviews
N/A
11 months ago
Nope Terrible service
We were opening our new business and were looking for a pos system to use We found this one and after making the initial call we went with it The person we spoke to was very helpful and answered every question We received the unit and after trying to set it up we had to call them because it didn t work properly We spoke with their tech support and it was determined that the unit was bad They said they would send another unit out right away and that in the mean time we could take payments by entering them manually After using it for a few days we noticed that they have been keeping 1 3 of our earnings much more then they are supposed to We have called many times since and no one seems to have the ability to help Instead they say they will leave a message for someone else to call back The last call we made we told them we don t want the service anymore and that we wanted to close the account and return the unit We were told we would get a return label in our email nothing yet We did what we should have done in the first place and went with Square and it has been seemless Oh yeah and by the way we still as of yet have not received the replacement unit four weeks later Very poor customer service and they took way more money then they were supposed to
Chance Lannom
6727 reviews
N/A
11 months ago
This company is the absolute worst
This company is the absolute worst After a hold was put on my sales transaction for no explainable reason it was then deemed fraudulent by their risk department I realized at this point that this was not the processing company for me I requested to close my account and was told no problem Well I continued to get charged their monthly fee I called and was again bounced around as apparently NO ONE had the information and couldn t explain why my account was still open Eventually somebody said it was in collections Mind you this is a CCard processing company so how was I in collections Of course someone was going to get back to me or and an email would be sent neither EVER happened There is no record of any bill for the amount in collections and the explanation for the collection amount were processing fees that they had already taken out of the initial transactions No matter how I asked Claudia in collections could never fully explain to me why I was getting this charge She had her explanation which of course made no sense at all So basically they were not going to stop charging me the monthly fee until I paid them their processing fees again I paid the 225 00 to close the account This company is awful This entire process took 2 months to resolve and had I not pushed from my side it wouldnt have been Again I have had no bill for the money that was in collections Unfortunately I read the negative reviews after signing on to this company In those reviews multiple times there were situations described EXACTLY like mine STAY AWAY FROM THIS COMPANY THEY ARE FRAUDS
Maggie Farrell
6727 reviews
N/A
11 months ago
The sales system worked great
The sales system worked great until it didn t Hours on hold one hour with them talking me through on my laptop to get it to work I finally gave up I was then billed for 398 00 for billing charges of just having an account Stay far far away I went back to Square at least I KNOW what I m paying for with them
Garett Schwindling
6727 reviews
N/A
11 months ago
Payanywheres is a terrible company
This company is a joke they froze my account for making to much money basically And they froze multiple transactions over 1500 dollars even after me telling them when I signed up for them that I would have hi tickets on a regular basis And they said that would not be an issue After only one month they called and told me my company was processing too much money and if I didn t stop processing large sales that they would cancel my business with them They held 4300 dollars for three weeks we are a family owned small business that sells semi high end collectibles and watches They are absolutely a joke If you use them and sell more then 3000-4000 a month in sales find a better company or you will have a lot of issues with this processing platform And their customer service reps are very rude and makes it hard to get in touch with the right person
NANCY
6727 reviews
N/A
11 months ago
LEARN ENGLISH
No one there speaks or understand English Scam artist and theives Phishing scammers I attempted to do business with them for 1 year Garbage technology
Matt Roberts
6727 reviews
N/A
11 months ago
Pay Anywhere are scam artists
Pay Anywhere are scam artists They lied about the price we would pay then started billing us before we were ready to begin processing payments Then they retroactively doubled the monthly billing amount without notifying us Pay Anywhere s Sara Andrews in sales obviously just wanted to push the deal thru faster so she could get paid a commission faster what a cheat and fraud when we discovered this we thought inactive account that was supposedly still in demo mode and not even setup yet for PCI compliance and realized it was actively billing - we contacted simplepay support and found out they are all overseas and while they agreed that the portal wasnt even ever used and they were NOT providing us any actual payment they refused to refund the fees In fact they refused to even cancel the subscription I now have to close my bank account and change routing numbers to stop them from stealing 50 from my account every month Dont trust a word these scam artists say Pay Anywhere are liars and thieves
Whitney Lundy
6727 reviews
N/A
11 months ago
Predatory business
Predatory business I was never offered training or onboarding by the salesperson or the company The salesperson disappeared after I signed on and when I tried to terminate service they maintained that I m still responsible for the remainder of my service term Seek payment processing elsewhere
Terry Arke
6727 reviews
N/A
11 months ago
The Value of Company
They always say that the value of company s performance is when there is a problem I am a vendor that takes Credit Cards I ve never had a chargeback in my entire 21 year career I have ONE order that is bigger than I was originally set up with but the company is holding ALL of my credit card charges All of the others have been shipped and received by my customers to date I can even understand them holding the one until they check it out I ve been told I have BIG MOUTH by the rep because I am throwing a fit that they are holding ALL of my credit card charges not just the one charge They promised they would call my customer directly and still have not My customer sent me their receipt that their money has been taken 10 days ago It is now over 10 days and still no resolution As a precaution I informed my rep prior to the charge and he said he would take care of it Everyone in this company blames every one else I am traveling and the rep has the audacity to criticize my processes when I informed him a week in advance Yes now we are at almost 20 days of all of my funds being held No one that can make a decision is willing to have a conversation only those who take messages Original review 11 13 24As of 11 18 24 - We were informed by other companies that they charged extra because we were not set up for PCI Compliance - a product that they never offered it is a way that they make extra money
Gregory George
6727 reviews
N/A
11 months ago
We personally use the PayAnywhere
We personally use the PayAnywhere mobile card processing service for some time now with great results Our funds are in our account the next business day in the morning every time There was an issue with a batch report and customer service was on the line in two minuets We found them most helpful as we are thrilled with the service