


Based on authentic user experiences
Elizabeth Ellingford
6730 reviews
N/A
7 months ago
awfull company
awfull company doesn t respond to change the mistake i made in my email for order 127728897 and therefore did not get the confirmation email Only standrads mail send and after you send all info there is still no response
Andris Pranskus
6730 reviews
N/A
7 months ago
Lost a ticket due to a bug in their system
Customer service didn t reply to my email there is no way of reaching them over the phone Cancelled my payment after I tried changing the payment method Couldn t get a new ticket because it was from a waiting list spot and hence lost my slot
Helen King
6730 reviews
N/A
7 months ago
I bought a 4 tickers for the dutch
I bought a 4 tickets for the dutch heroes comic con for me and my partner 2 for friday night and 2 for saturday the money has been deducted from my account I made this purchase on the 24th may 2024 it is now 1 day away and I still have not received my tickets and even my reference number or order number says my order cannot be found no email received nothing guess I am going to make a phonecall to my bank tomorrow to charge back my money and make a fraud claim against paylogic as well because I see this as fraudulent business practice
Tierney Manser
6730 reviews
N/A
7 months ago
most scummy company i have ever seen
most scummy company i have ever seen they come up with stupid responses for negative feedback to prove a point my partner ordered 4 tickets for dutch comic con on the 24th of may this company took the payment and never sent a confirmation email ontop of that the reference they gave shows no tickets found due to this they have commited fraud and will have a complaint filed with the consumentenbond to hopefully either shut this company down or fine them heavily
Lisa Halls
6730 reviews
N/A
7 months ago
We are festival cancelled - no refund
I paid instalments for Wearefst The event was cancelled on 29th April and we were told refunds would be issued within 30 days It s now 9 weeks later Tried complaining to paylogic and Wearefst but all they do is send a copy of the original email about the cancellation- no actual answers Where is my money Over 150 I m owed
Lily
6730 reviews
N/A
7 months ago
Have never received a refund back for
Have never received a refund back for cancelled event in May 2024 They sent an email saying that refunds will be proceeded within 10 working days Well nothing happened Contacted We Are Fstvl directly and received no response Contacted Paylogic SeeTickets their ticket service providedr - received response again about 10 days but 10 days passed and there s no refund Do not deal with both We Are Fstvl and their ticket provider Paylogic or SeeTickets - it looks like they both fraudulent EDIT oder number 119651641request number 1666302
Wessel van der Donk
6730 reviews
N/A
7 months ago
Ordered we are festival tickets via
Ordered we are festival tickets via them Festival was cancelled and have been waiting nearly 3 months to get MY money back Keep sending emails promising it will be sent but nothing
John
6730 reviews
N/A
7 months ago
Absolutely disgusting company
Absolutely disgusting company basically fraud I have tried to contact both parties we are festival and pay logic regarding my refund but I ve heard nothing for the last 2 months I am going to take this further
High Long Hi
6730 reviews
N/A
7 months ago
After sending over 15 emails and and
After sending over 15 emails and and over 2 months with a generic response I am still waiting for my refund which was a lot of money no refund more emails sent I m soo upset by this and will take this further if I have to
Catarina Rissmann
6730 reviews
N/A
7 months ago
I ve sent 9 emails since June
I ve sent 9 emails since June regarding a refund that I was guaranteed and all I m getting back is an automated reply telling me to wait 10 days for the refund Nearly 3 months later no refund Will be taking this to trading standards