M
Marco Rea
Perfect
Love it love the app
AI Review Summary
Based on 46 reviews
The review set shows a strongly polarized perception of PayPal. Proponents praise its reliability, speed, and buyer protection, while detractors highlight issues with fraud protection, account restrictions, and poor customer support. The overall experience depends heavily on user expectations and specific use cases.
What customers love
- Fast transactions
- Great buyer protection
- Easy to use
Common concerns
- Unfair account holds
- Weak fraud protection
- High fees
Last updated 1 month ago
N
Naomi Roberts
Great
Everything was where I needed it to be
G
Geoff
Next level useless app
As a supposedly secure payment platform this is a joke Firstly after I log out it remembers me and doesn t ask me to sign in again Secondly I can t change my address details because the automated dropdown that I select then tells me it is incorrect The apps own dropdown on my correct address say it is incorrect so I cannot link a new card And I ve tried on numerous devices and checked with other people Useless
C
Carol Scrimshaw
PayPal no longer support the buyer
PayPal no longer support the buyer I was sold counterfeit boots instead of leather they were deformed moulded plastic and were unfit for purpose I was told I would have to pay for the return to China I was under the impression I was buying from a UK company and because I refused and asked for a prepaid label PayPal refused my claim There is no buyer protection it is no longer true so be careful when using PayPal for online purchases
M
Maxim
Paypal is untrustworthy
Paypal is associated with a large influencer scam through the Honey browser extension It has also gotten worse as a service to the point where it s no longer trustworthy
M
Marc-Andr Patry
I am extremely disappointed with the
I am extremely disappointed with the experience I had with PayPal This platform which claims to provide user protection has shown total inefficiency and a blatant lack of respect for its customers I recently faced a serious issue regarding a 195 45 charge for a McAfee antivirus service linked to a computer I no longer own Despite my clear and detailed explanations PayPal quickly closed my dispute without offering any real assistance When I contested the transaction with my bank they referred me back to PayPal as they were the ones who processed the charge Their response to my situation was shocking not only did they refuse to refund the amount but their attitude was dismissive and at times even arrogant Despite my efforts to explain that I no longer have the device in question they remained inflexible completely ignoring the context and the impact on me This lack of professionalism and customer care is unacceptable PayPal presents itself as a secure and reliable company but this experience proves otherwise I strongly advise against using their services especially if you expect any assistance in case of an issue For me this situation resulted in an unjustified financial loss and significant frustration I will never trust PayPal again and recommend everyone to opt for more responsible and customer-focused alternatives
G
GranC
I have been with PP since 2000
I have been with PP since 2000 I discovered a charge on my account Nov 25th tried contacting the seller but they refused to answer I finally got in touch with PP questioned the charge on my account filed a claim and was denied I never received what the seller describes as a Creative Smart Egg Clock who the heck even buys something with that description Not me That charge was 50 98 PP refuses to give me my money back as well as the seller Who treats a long term costumer like this As soon as the time limit is up Good riddens PP There are plenty of other sites that are better
T
Trustme
No customer protection
There is not buyer protection I had a dispute with a seller and we agreed for return and full refund I ve sent back the product and the seller received it tracking proof The seller refunded me only half the price I opened a claim on PayPal and they closes the case in favor of the seller
S
Steve
Paypal buyer protection
Paypal buyer protectionPaypal buyer protection what a joke 35 days after making a complaint case is still on-going I have provided all information they keep extending in sellers favour Returned an item and didn t get refund provided proof of delivery back to seller seller acknowledges receipt but paypal won t refund as no proof of posting but as I say have proof of delivery Guess it will be time to make a claim against paypal from credit card company Time to pay direct and not through paypal any more
P
Paul A
STAY AWAY FROM PAYPAL
BEWARE paypal plays God with your money The seller agreed to refund me but paypal made it more difficult and costly to the buyer and making it impossible to respond to their new demands to harass the buyer by asking for a drag and drop item that was non existent and no other method availableSTAY AWAY FROM PAYPAL
About Paypal
Overview of PayPal France
PayPal France (paypal.fr) provides a digital payment solution for online purchases, money transfers, and account-to-account transactions. The platform enables users to pay online without sharing full bank details with merchants, aiming to simplify and secure the payment experience. The following overview is based on the content available on the website.
Key Features
The service allows users to pay for purchases on preferred websites while offering buyer protection on eligible orders. PayPal supports flexible payment options, including splitting purchases into installments. Funds can be sent and received quickly, and the platform emphasizes encryption and data security to protect transactions.
Payment Options
Pay Later with PayPal
Users can delay payment and choose to pay later, subject to approval. This option allows spreading the cost of purchases over time.
Pay in 4 Installments (Paiement en 4X)
The Paiement en 4X option divides the purchase amount into four equal monthly payments without additional fees. This feature is available on eligible purchases and is subject to approval and conditions.
Flexible Installment Plans (6, 12, or 24 Months)
For larger purchases, PayPal offers payment plans spanning 6, 12, or 24 months with interest. These plans require acceptance through PayPal and involve credit commitments.
Security and Privacy
PayPal states that all transactions are encrypted, and the service does not share users’ complete financial information with merchants. This approach is intended to add a layer of security when paying online.
Sending and Receiving Money
The platform enables fast transfers to other PayPal users. Fees may apply for currency conversion or when sending money outside the euro area. A PayPal account is required to send or receive payments.
Mobile Access
The PayPal mobile app allows users to manage payments, send money, and request refunds from a single interface. The app is available for download, and account registration is offered at no cost.
Cookies and Personalization
The site uses cookies to enhance user experience and deliver personalized advertisements. Users can manage their cookie preferences through the provided options.