Payrent Reviews

Waiting for refund

I signed up with PayRent com around February 10 2023 with the hopes of getting rent payments processed thru that program From the information online it seemed to be a legitimate business I saw that they use WePay Inc which was owned by J P Morgan Chase and so I created an account with them as well The tenant signed up February 15th 2023 and made a payment for the first month s rent on February 21 thru PayRent com We both received emails that the payment was made and accepted and that everything would process within a few days There was no indication of any problem at all On February 22 I received an email that my account was a high risk account my account was closed and the payment would be refunded The tenant had already moved in of course The tenant s payment went thru very quickly The tenant received an email saying that the money would be refunded within 3-5 business days WePay Inc should not have taken any money until they were sure everything was approved We are currently waiting on the money to be refunded

Never use pay balance due

My landlord just switched to a new mgmt company and this site is what we were told to use now This is my 1st ever account and payment with this site and everything was a nightmare 1st it took multiple attempts to get my account activated 2nd and MOST critical When I set up the account The mgmt company said the current months rent is added to the due on account ledger automatically failed to notify me but it did not show when making my 1st ever payment So when I scheduled my payment for the balance due which showed was my rent for July only The system automatically added in the previous month s as past due after i submitted the payment because I didn t pay online when setting up the account in June This was not listed as a past due on website Otherwise I would have NOT used the pay balance option So now my daughter and I are out a couple thousand dollars until they return my money Leaving my bank overdrawn car loan unpaid no food and no money for the holiday

Avoid this company my money was taken

My renters and I both set our bank accounts up with PayRent for monthly ACH transfers After taking four days for the money to be withdrawn from my renters account WePay the financial service used by PayRent sent me an email to notify me that my account was now closed with no explanation why They also notified me that they would need to hold the 3500 rent and security deposit they had withdrawn from my renters account for 120 days for further review They never provided any service for me and only took my money I think this may be a SCAM There is no way to contact them by phone and no way for me to get my money back AVOID USING THIS COMPANY

I d give zero stars if possible

I d give zero stars if possible They recently updated payment terms and want your personal SSN in addition to LEGAL documents forming an LLC Carlton told me it was because they were a bank - they re not He admitted they are not a bank but transfer money using world pay Banks do not require an individual s SSN that s the reason separate LLC s are formed and EINs are obtained Save yourself from identity theft and go with a larger reputable competitor

I wish there was a zero star button

I wish there was a zero star button No one works there Call the phone number no one answers Try the chat button - no one responds Had an account with them for 4-5 months and then account gets turned off There is money in my account with them They just collected their monthly fee on my credit card though Terrible company No responses Read all of the reviews here THey are 100 correct The company is a complete scam with the same broken record excuse of your account was flagged so we closed it They are FRAUDSDO NOT USE THEY ARE OBVIOUSLY CLOSED OR CLOSING

We used to use Zelle to collect rent

We used to use Zelle to collect rent and then found PayRent The process was easy and included a lot of tools that helped me manage my rentals