


Based on authentic user experiences
AAM
6727 reviews
N/A
10 months ago
New account
I called Payzone to get my account setup I was connected to Elaine Gilray from telesales I m really impressed the way Elaine handle my call and how swiftly she was able to resolve all the queries I had Thank you Elaine
CHAPELHALL TRADING LTD
6727 reviews
N/A
10 months ago
Good experience
James was the person who I spoke to on phone he was very helpful and easily dealt with my contract termination process thanks for the help james
Clapton
6727 reviews
N/A
10 months ago
Grace on her wonderful service
Grace gave me a detailed explanation on how to use the app and additional services on the payzone device
Yasmeen
6727 reviews
N/A
10 months ago
The lady on the phone was very helpful
The lady on the phone was very helpful and polite didn t talk down to me as the problem was just minor an oversight on my part
Sharon Schloss
6727 reviews
N/A
10 months ago
Service with a smile
Easily accessible Very convenient Staff always polite and friendly and courteous
Jay Patel
6727 reviews
N/A
10 months ago
Most Helpful Person - Nathan D
Originally contacted Payzone as we were not getting our self-billing invoices via email No-one was helpful at all or could assist me in anyways and all I was told was Yes - we will email to you don t worry A week later - nothing Today I called Payzone again and had the lovely pleasure of speaking to Nathan D from the CC Team Nathan went above and beyond to assist me and showed understanding taking the time to hear out my issue and what had already happened in previous calls Not only did Nathan provide excellent service but he also displayed a remarkable level of compassion and offered the support that was needed It was evident that he genuinely cared about helping me and sorting out the issue I had with not getting the statements I needed unlike my previous calls and attempts He was very understanding and was willing to hear out what had happened previously He kindly explained extra steps that I had to do on my terminal which in my previous calls no-one told me about he went out of his way to then obtain the statements I had requested and send them to me right away no hesitations He deserves recognition for his professionalism customer-oriented approach and excellent serivce He made my experience a positive one overall Thank you very much Nathan
Ruta Lupeikiene
6727 reviews
N/A
10 months ago
Great experience always
The staff is very friendly and know what they are doing They are always polite and I have never had any issues with electricity or gas top ups
Raspreet Singh
6727 reviews
N/A
10 months ago
My experience with Payzone is always
My experience with Payzone is always good Trana Sarai kindly recommended my store for the Drop and collect serviceAnd good explanation aswell thank you
MR STEPHEN HUNTER
6727 reviews
N/A
10 months ago
A great company to work with who really
A great company to work with who really care about the retailers They are always helpful and make sure they sort any issues out phoning back without fail when they say they will
Jasper s Convenience Store
6727 reviews
N/A
10 months ago
Great service
Great service I m so bad with names so I hope I m right in saying Richard he was so helpful and guided me through the process of upgrading my machine