Payzone Reviews

Grace on her wonderful service

Grace gave me a detailed explanation on how to use the app and additional services on the payzone device

The lady on the phone was very helpful

The lady on the phone was very helpful and polite didn t talk down to me as the problem was just minor an oversight on my part

Service with a smile

Easily accessible Very convenient Staff always polite and friendly and courteous

Most Helpful Person - Nathan D

Originally contacted Payzone as we were not getting our self-billing invoices via email No-one was helpful at all or could assist me in anyways and all I was told was Yes - we will email to you don t worry A week later - nothing Today I called Payzone again and had the lovely pleasure of speaking to Nathan D from the CC Team Nathan went above and beyond to assist me and showed understanding taking the time to hear out my issue and what had already happened in previous calls Not only did Nathan provide excellent service but he also displayed a remarkable level of compassion and offered the support that was needed It was evident that he genuinely cared about helping me and sorting out the issue I had with not getting the statements I needed unlike my previous calls and attempts He was very understanding and was willing to hear out what had happened previously He kindly explained extra steps that I had to do on my terminal which in my previous calls no-one told me about he went out of his way to then obtain the statements I had requested and send them to me right away no hesitations He deserves recognition for his professionalism customer-oriented approach and excellent serivce He made my experience a positive one overall Thank you very much Nathan

Great experience always

The staff is very friendly and know what they are doing They are always polite and I have never had any issues with electricity or gas top ups

My experience with Payzone is always

My experience with Payzone is always good Trana Sarai kindly recommended my store for the Drop and collect serviceAnd good explanation aswell thank you

A great company to work with who really

A great company to work with who really care about the retailers They are always helpful and make sure they sort any issues out phoning back without fail when they say they will

Great service

Great service I m so bad with names so I hope I m right in saying Richard he was so helpful and guided me through the process of upgrading my machine