Pcfinancial Reviews

Horrible customer service

Horrible customer service Took me over 30 minutes to let them know that I will be leaving the country or Asia Dec-March and to allow transactions from there Apparently that s too hard because I am now locked out of my account in the middle of Thailand with the only option being of phoning them again What they don t seem to realize is that phoning to Canada from a village in northern Thailand isn t really an option Bunch of overpaid morons

They froze my account when there was a credit balance of 11 000

My credit limit was not high enough and I wanted to book an expensive cruise for the family so I made a large prepayment on the account to avoid problems PC Financial refused the charge Then they froze my account The customer assistance person could see the problem but had no way to fix it I would have to wait Once I get my credit balance refunded it s in process I will cut up this credit card and find more ways to complain about them

They should change their management its

They should change their management its been a dacade that they can t solve their problem or do more better takes 5 minutes to choose your options and morethan half an hour to answer your call

I opened a PC Financial Savings account

I opened a PC Financial Savings account to take advantage of the 4 interest rate To my horror I discovered that a PC Mastercard that I cancelled years ago was still active After transferring a nominal amount into PC Financial it took 2 days for the funds to arrive and then I will have to wait 6 more days to transfer it to my Savings account In the interim I will not receive any interest When I called to find out if a much larger deposit could go directly in the savings account and earn interest while on hold with PC being able to reverse or not credit any interest if the funds went sideways I was informed that due to banking policies my new savings account was denied Not bragging but I have a near perfect credit score and lots of banking history in Canada What s going here I asked PC to tell me what banking policies caused my new account to be denied I will be surprised if they actually respond In the meantime I have to wait 7 more days and then have to call in and PC will find a way to get my funds back to me I will not be able totransfer the funds out and they will not reverse the deposit back to the financial institution from which it came from Galen Weston Jr is becoming just as popular as our PM

PC Financial promotes their PC money

PC Financial promotes their PC money account and Credit Card in a big way However their site is not user friendly and holdings the funds for 5 days should be considered as illegal and unethical Customer is transferring the funds from linked account and putting a hold on the funds is not a good service May be for a day or two but for 5 business days is not a good banking system People want move away from the notorious banks to a friendly bank but PC Financial is also same as others

Definitely NOT recommend Pc money account

I m against wringing bad reviews but this time I m really frustrated with Pc money account of mine for couple of reasons Briefly I DO NOT recommend it at all Above all one number for everything hours of waiting if you can go through It s an online bank so where else to go if you have a problem with them

Telephone Customer Service does not exist

Including today I have made 3 calls to customer service and wasted close to 2 hours attempting to speak with a customer service representative over the past 6 months Two emails have never been addressed Your performance level is well below your advertised benchmarks My remedy PC financial card has been shredded My Rx at Shoppers Drug Mart have been moved to a competitor and the card shredded True the Owners will not miss my absence however a small pebble always causes a ripple in a large pond

Very bad bank please stay away

Very bad bank please stay away frustrating customer service hold funds unnecessarily Very bad please don t use them

On the phone with them about to delete

On the phone with them about to delete my account They sent me a new card 6 months ago activated it but I can t log into the account online I call them daily and stay waiting for a representative for hours and no answer So I m wondering do they not have employees Cuz this is getting stupid asf lol and now they just hung up on me after waiting 30 mins JUST CLOSE THE WHOLE DAMN COMPANY DOWN IF YOU CANT CARER TO YOUR CUSTOMERS