Pcgarage Reviews

Selling resealed products as new empty threats over legal accountability

These lowlifes are under the impression they can skirt legal consequences for selling resealed products as new just because they added an illegal disclaimer that states paraphrasing you either figure it out at delivery time they are trying to scam you or it is what it is They hire ex cons I can only assume ppl that are willing to spend time trying to falsify the original seal of a product to trick you into paying full price for a garbage reseal they either put their grubby hands on to begin with or were returned by other customers Two calls with a lawyer later it turns out they re full of sh t It s true you need a lawyer and a bit of smarts if you can t afford a lawyer scout the internet for other ppl screwed by these losers you can form a civil suit and get them to pay through the nose Similar illegal practices are employed by other online shops in RO unfortunately the situation won t change until ppl understand we need to take action Hit them where it hurts - brand and money - and maybe there will be a change

I bought computer parts and realized

I bought computer parts and realized that I ordered too big cases As I wanted to change them it was even in 48 hours they didnt accept to change them Instead of it they were just giving unseriously answers That cannot be a serious business

Au refuzat sa accepte la retur un

Au refuzat sa accepte la retur un produs pt care am facut cerere de retur la o ora dupa ce l-am primit They refused to receive back a product within 7 days online legislation

Not great

First I was sent an extra SSD that I did not order together with the charger I did order Ofc I was contacted about it and being the good citizen I am I returned it Just so later I could find out that the charger itself is not working Tried contacting them no answer

Worst Customer Support and No possible returns or accountability for the products they sell

Bough a motherboard ram and an AMD CPU The CPU came to me with the warranty seal already cut it had bent pins and was practically unusable When I reached out to them they told me that is not possible and other excuses and that I shouldn t even think about a refund Sent them the CPU back said they can t do anything and it is all my fault sent it back to me and it came back with some spins now TOTALY BROKEN If it was repairable at some point then they ruined it completely Lost 1300 lei just like that I ll never recommend them to anyone just stay away from them

Broken Laptop They Even Refused To Repair It Based On The Warranty

Worst services out there atm They returned my laptop still broken after I asked them to repair it based on warranty You can t even call them They force you to talk via messages with Andrei who responds in a bot like manner Horrible services overall Mai pe romaneste este o bataie de joc nu mai cumpar de la voi niciodata

Worst customer service ever

When you pay 2k euros for a product you expect to get decent customer service Not with this company I should ve done my due diligence and check the reviews online Do not trust them do not trust their policies do not trust anything they say You re better off somewhere else

i also ordered an expensive keyboard

i also ordered an expensive keyboard that came slightly bended via the transportation option courier and they said they can t fix it because it s my fault LOL now my keyboard is stuck in their warranty dep and i can t get in possession of it NICE HUH

Incredibly bad experience

Saying I was treated with the utmost lack of respect is an understatement This is the first time in my life that I was ridiculed by employees of a store I can also confirm the warranty issues I had a really hard time filling a warranty for an 18 product I can imagine having a lot less luck if it was more expensive PC Garage was a trustworthy supplier before 2016 but that is definitely no longer the case Save yourself the grief and pick any other store in Bucharest it s unlikely to be worse than PC Garage