


Based on authentic user experiences
Aldijana Ramic
6730 reviews
N/A
6 months ago
Alles Gut
All completed as expected and very fast delivery Only concern was that it took a bit too long to process the order
6730 reviews
N/A
6 months ago
Everything working perfect
Everything working perfect as ordered
Sar Gar
6730 reviews
N/A
6 months ago
Very good experience
Very good experience from the order process until the final delivery Great service
Sar Gar
6730 reviews
N/A
6 months ago
My Fans of the corsair casing are loud
My Fans of the corsair casing are loud and always full speed Contacted many times but no solution Been waiting for a long time any news
Sar Gar
6730 reviews
N/A
6 months ago
some miscommunication sadly
So I ordered the FNATIC-prebuild off pcz It said that the average time to build test and send it was 21-28 days Ok there is a worldwide pandemic going on no problem So I ordered and waited After a month the computer was still in Queue to be build I wrote the support and asked when they would start it The support guy was super nice and helpful said that all the parts were there and buidling will start today or the next day Well the next day I got an e-mail that said that the case was not available and if I was fine with them just using the normal version case instead of the FNATIC one If I wanted to wait it would take 2 more weeks atleast for them to start building Well after I said it was OK to use the normal one they started building and testing and 3 days later my new PC was there Sadly not the FNATIC custom case but I m still very happy with the parts and so on
hytxylia Girl
6730 reviews
N/A
6 months ago
Almost perfect
I had an annoying problem with their online procedure to set-up a custom machine but they solved the problem after calling them by phone The machine I got has a very competitive price when compared to other custom hardware retailers Despite the problem I got initially I recommend PCZentrum
Thomas Parduzzi
6730 reviews
N/A
6 months ago
RECOIL 2 RTX
The laptop was perfect However PC Zentrum started taking order without having the chassis to satisfy the orders Had to wait 2 weeks before it was shipped During this time the cost of order went down by 20eur When asked for a refund of this amount I was told to cancel the order and resubmit it instead For this one star less
Bodhisattwa Sen
6730 reviews
N/A
6 months ago
Great range immaculate product be prepared to wait
The ordering experience was excellent I was shopping around and PCZ has the best range of components and the most comprehensive configuration page of all the sites I could find Especially I appreciated the range of PC cases and storage options M 2 SSD etc which was far above the competitors The product which was delivered is immaculate It s a beast of a machine everything I ordered is present and works excellently When PCZ informed me that they would perform rigorous testing before shipping I was a little worried that the PC would arrive with Windows already set up for some default user But when I booted it up I was happy to find it fresh and awaiting my command for a clean Windows install My only gripe is the fact that PCZ took a long time to process my order It was over a month between ordering my PC and receiving it by courier and almost all of that time was spent with my order just in a queue Once it reached the top of the queue PCZ s correspondence was excellent I was able to track every step of the progress and the PC was in my hands within a week even including the overseas shipping I m sure this delay is largely a result of COVID-19 complications to supply and demand so that s fair enough But a beastly gaming PC is a big purchase which builds off a person s excitement and desire for gratification Having to wait for over a month - as opposed to settling for a more off-the-shelf but immediate option from elsewhere - can be painful But the PC will arrive and it will be excellent I am very happy with my purchase and I highly recommend PCZ
Bartosz
6730 reviews
N/A
6 months ago
All in all very satisfied
The service and the product itself are very good and have met my expectations The delivery time was a bit long but that was to be expected as explained by PCZ
Viktoria S
6730 reviews
N/A
6 months ago
Great experience
Great experience take some time to have your config done but I suppose the actual situation don t help otherwise please stop using FedEx they really bad to deliver the parcel on time thanks