Pearlchemist Reviews

Let down the NHS and let down the fight against Covid 19

The Pearl Chemist is waste of time and money I booked my second Covid 19 jab and was invited to attend the Pearl Chemist at the Memon centre at 7 00 p m today Sunday 30th may 2021 I arrived at 6 40 p m to discover the centre was shut and all boarded up I was not the only person to be left without the much needed vaccine There were 2 other people who were let down by Pearl Chemist in the Memon Centre The real annoyance is that if there was a genuine reason they could not fulfil the booking they could have left a notice advising patients that they could get a vaccine at the Peepul Centre in Leicester without an appointment

Don t bother with these guys If they have no stock they cancel your order without telling you

I Placed an order online on 24th May for 2 x 500ml of Metatone Still waiting for delivery on the 13th of June Contacted them by email without any response so rang the contact number on the confirmation of the order After being transferred 3 times finally informed that the order was cancelled when asked when they cancelled it I was informed 24th May because they had NO STOCK Really I asked why they did not inform me that they had cancelled the order so I could purchase elsewhere - Silence I must say they were polite and did apologise however reading the other reviews this seems to be a common problem If your running an online business this is a good example of how not to

Pear chemist tooting

Pear chemist tooting The worst chemist for collecting medication from NHS not sure why NHS uses them as I had same bad experience not once but twice someone called you and tell you to pick up your medication on certain date and when you are there person at the counter asking for code which I supposed to receive prior my collection date both times they never sent me code So I had to leave and wait for code which never happened then I got txt from pearl chemist that your medication is there for 3 more days if you won t pick up it goes back to where it came from So I went back to pearl chemist tooting branch Same Person at the counter asked for the codeWhich I still haven t received They said to call pearl chemist main office Upon calling them no one has clue what s happening and I have been told they can t do anything and the person in charge is not presentAgain I had to leave When I got my place I received a call from pearl chemist that they are sorry for inconvenience I need to go back again and collect my medication this is the exact thing happened before only first time they told me my medication is not here in tooting branch but NHS sent to AP chemist in collierswood by mistake When I went to AP chemist they said no your parcel is in pearl chemist tooting branch What s a joke It s so ridiculous that they said they sent me code as in txt message which is a complete lie Cuz of them I m without my medication resulting severe health problemI refused to go back again it s difficult for me to go back and forth due to my condition I waited for any kind of resolution as they might deliver but nothing They didn t even inform this to NHSNow I am without my medication and I have to go to hospital pharmacy for urgent supplies Which is on next week as pearl chemist still kept my parcel and NHS doesn t know about that This shows the same repetitive pattern And bad service of pearl chemist tooting branch I am never going back there ever againSuch a shame

Their staff are rude

Their staff are rude Despite numerous requests one of their staff keeps parking on private property when she is at work instead of using a public parking space

Customer Satisfaction

I have been collecting my prescriptions at the Oyster Lane Byfleet branch for several months and have found all staff to be welcoming polite and efficient They also answer the phone promptly if you wish to check if prescriptions are available and ready for collection l have no hesitation in awarding a five star review

A BIG FAT THANK U

I felt when I rang up the practice in Earlsfield I didn t feel like it wasn t a mistake or regret anything like I normally do as he was friendly polite and made sure i got what I asked for it wasn t a problem to him when I arrive I was very overwhelmed by the vibe and Orla I got from this lovely man Carlos I also saw he was so caring and was will try to do what he can to help his work colleagues when they struggled and asked wow he had very good customers skills and I was very very happy and satisfied I felt so welcome Thank u Carlos Charlotte