Peart Reviews

AVOID AT ALL COSTS

AVOID AT ALL COSTS An extortionate car broker who refuse to then deal with complaints requesting a full breakdown of their charges They claim to help out people with driving offences by providing good rates and insurance What they really do is extortionately charge you for insurance and then make up extra charges when you cancel the insurance My offence has a matter of months left before it is no longer valid nearly 5 years ago When I realised I was being taken for a mug and basically been ripped off they refused to refund me the correct amount they charged cancellation fees when there was no mention of them within the 14 days cooling off period in the T Cs alongside their 100 admin fee When I complained they referred me to the insurer but the insurer Haven had already emailed me and confirmed that they do not charge cancellation fees and said that these were the brokers fees even after that email Peart are still refusing to look at my complaint and respond to my request for all fees that they have charged since I cancelled They have also refused to be transparent and let me know exactly how much the insurance cost and what their fees were They charged me 2 374 24 and when it was realised that a wrong mistakenly offence code had been given they added an extra 398 06 making a total of 2772 30 At that point I cancelled which is when they then started making up all these extra costs not mentioned in T Cs or policy docs They then said it was the insurer Havens cancellation fees but Haven wrote me an email and said No siree we do not charge cancellation fees pls refer back to Peart who have now said I need to speak to Haven Because they have found themselves in a jam and refused to look into my complaint I managed to get insurance for 1100 cheaper with Admiral through Go Compare So Please do your homework before getting insurance through these lot My case will now be looked at by the FCA and Financial Ombudsman