Pembrokepm Reviews

wanted to take a moment to share my

wanted to take a moment to share my experience with the assistance I received through recent email exchanges I reached out for help regarding an ongoing external issue with my property and I must say that the team s response was impressive Their promptness informative communication and willingness to address my concerns were top-notch They navigated the situation with professionalism guiding me through the process and ensuring I was kept informed every step of the way Their dedication to finding a solution was evident and it made a positive impact on resolving the matter I m genuinely appreciative of their support and effectiveness in handling the situation Thank you for a job well done

Amina was extremely helpful and kind to

Amina was extremely helpful and kind to us in sorting out a parking related problem for which we are very grateful

Resolution of Service Charge issues

The officer listened and showed good understanding of the issue I presented to him regarding the service charge bills He patiently and attentively worked through the problems with me to get to reasonable resolution In addition he responded promptly to my email messages and fedback to you the outcome of his investigations

Thank you Aidan

Aidan Smith has been a pleasure to liaise with throughout the process and responds to all emails in a very efficient manner Thank you Aidan

Working with Pembroke has been a

Working with Pembroke has been a pleasant experience Their customer service and prompt payment for work rendered is most outstanding

Prompt and polite

Answered query promptly and resolved my queries Very polite and understanding and followed up with an email

Very happy that the Pembroke Customer

Very happy that the Pembroke Customer Service Team handled our lift and lighting issues with speed and efficiency Thank you

Fast turn around from contact

I have contacted Pembroke for two issues that needed resolving and both were fixed in less than 24 hours