Penderelstrust Reviews

Stay Away

I will do the same Back with another review - STAY AWAY as My dad as an appointee they had to take his personal pension to pay of a outstanding debt The appointee mentioned on an email saying that the will do gift cards for his Amazon and Netflix also they would talk to Vodafone And they need a code from us to access the account Also he has a loan from his bank and an overdraft of 50 00 myself his son and my partner keep an eye on his bank has he is in a care home today we checked his bank and he is in debt now and they said they said they didn t want him in debt and he is now

stay away

I will do the same Back with another review - STAY AWAY as My dad as an appointee they had to take his personal pension to pay of a outstanding debt The appointee mentioned on an email saying that the will do gift cards for his Amazon and Netflix also they would talk to Vodafone And they need a code from us to access the account Also he has a loan from his bank and an overdraft of 50 00 myself his son and my partner keep an eye on his bank has he is in a care home today we checked his bank and he is in debt now and they said they said they didn t want him in debt and he is now

On reading all these reviews it shows

On reading all these reviews it shows that whenever they actually respond to them Penderels are trying to worm their way out of every complaint There must be a fleet of Penderels employees writing answers full time to the public reviews because there aren t any answering the phone or emails Help and support There isn t any and the whole service is diabolical and I wish I had paid to stay with Rowan who I was with for years and I could not fault them ever

Just received a letter about non

Just received a letter about non payment of contributions a lot of money and to pay it with no evidence of statements A mistake for definite but no one getting back to me Direct payments say go through penderelsStress

Shambles of a company

Having read further reviews after mine it seems nobody is getting paid on time or extremely late it is awful that you have to leave basically because you are working for nothing I have since found more work with private clients who virtually pay on the day It s such a shame your clients have to lose their carers that know them well due to your utter and complete incompetence Everyone steer clear of this company they should hang their heads in shame oh and I m sure the staff in the office get paid on time Thank you for eventually sorting out my money after 10 weeks but it took me to come here to get it

Only 1 star as you have to rate a star

Only 1 star as you have to rate a star to write a review 1 Has not paid any of my daughters invoices since last September to the college she attended 2 has not paid the self employed gentleman who now cares for my daughter 3 said gentleman now through no choice has given us two weeks to get pendrells to sort payment as he can t have my daughter with no payment 4 this will result in a detrimental effect on my disabled daughter for who the group she is part of is a massive part of her life 5 after having months of no contact from pendrells at all have actually been talking to a nice lady that actually replies to you but still gave no answers or payment 6 apparently there is not enough money to even pay people How is that possible Pendrells you are destroying my daughters ability to get out into the world you should be ashamed at your inability to do the job you re employed to do

Stay well away

Stay well away I have been working for my client for 12 weeks only after countless phone calls an emails have I been payed 70 pecent of my wages just last week week 11 of working Apparently penderels are waiting on a tax code for my employer and this takes 12 weeks So I have payed no tax or national insurance for 3 months what a shocking company to work for they have no respect for us carers or their clients I m putting in a complaint to the financial ombudsman no company should get away with this behaviour

Terrible service over 10 years using

Terrible service over 10 years using this company it has gone terribly down hill missing wages every other month When you try to contact them on any of their services there is no answer This is forcing me as an employer to only pay 70 of the wages my employees should be getting STAY WELL AWAY if you want any sort of communication this is not the company you want to use for your payroll Also had the audacity to try blame me for several of the missing wages This time 2 of 5 payee sheets have come through but they haven t bothered with the rest so they not only don t pay but they also lose sensitive documents and don t answer or blame yourself if they are not there it s never there fault

Incompetent and not organised at all

Incompetent and not organised at all They have no disability awareness either