Pepperells Reviews

Avoid This Firm

Avoid This Firm Mishandling of Estate Caused Distress and LossI had the absolute worst experience with this firm when they were handling a family member s estate Here s what happened Privacy Violations They shared confidential details with someone who had no right to that information Sloppy Work They didn t bother to check my status as a beneficiary even though I had proof and just listened to another person s baseless claims They even got my name wrong on the initial paperwork and after I pointed it out they never even called back to confirm the correction Lost Assets Because they prematurely closed the account important documents and potentially even assets are now missing Ignoring Complaints To make matters worse they ve completely ignored my official complaint about their mishandling of the situation Unhelpful Advice When I pushed them to actually do their job I was told to go to the Citizens Advice Center instead This whole mess cost us time money and a lot of emotional stress If you re looking for a firm to handle an estate I strongly urge you to steer clear of this one I have evidence available to support my claims

Absolutely Appalling Conveyancing

I have only just recovered enough to be able to mentally mention my experience Very very poor please steer clear of this company My Sale Purchase did not go ahead due to the stress this company caused They never communicated everything was bad The file did not even get looked at for 2 weeks I do not know how they still get any customers They very happily took my hard earned money though

Beware they destroy families

Before you use or go up against these solicitors please I urge you to watch YouTube lightnothate They construct a text book recital of lies and corruption in order to destroy families without a care for the welfare of the children involved Save families do not destroy them

Do not use pepperells solicitors all they want is money for bad advice

In my experience they are not upfront about costs They do not represent you If you do have any dealings with them I would record every conversation on a voice recorder Or I believe they they distort what has been said

Very poor service

Very poor service needed a solicitor as my usual one wasn t available for the date needed Was assigned a junior who was very unprofessional sending me emails in the early hours of the morning in between 12-4 charged me for him missing appointments with me and replying to emails that I had sent asking why When asking why I had been charged for a lot of extra work that hadn t been carried out no one got back in touch to discuss I have been charged a large sum for a service that was poor and unprofessional Avoid at all costs

Poor communication poor service

I approached Pepperells solicitors hull office to buy my council house in December 2022 and up to now haven t finished the process yet A friend who used different solicitors after me their process did not take that long they finalised their purchase early this year Mine it s still dragging over 10 months I don t even what s required which take long like that I used to ring the office the receptionist will make me spell my name and spell my address and email address only to be told the person dealing with your case is not in They will ring you back Farhan never returns your call He replies your third email I would rather loose the money I paid and start the process with new solicitors

I was represented in family law by

I was represented in family law by Emily Bailey The day before we was due to attend court for a finally order she told me she would no longer be able to attend Leaving me unrepresented I would not recommend this firm for anybody wanting a solicitor They do not do things to a time scheduled by the court either and your left chasing them constantly

Beyond useless Driven by greed and

Beyond useless Driven by greed and shackled by incompetence Family partner wanted my bank statements In house barrister was totally out of his depth being outwitted by a Cafcass worker you know where this is going 1Star too many

Goes from bad to worse

Goes from bad to worse Told on the 16th will send information by COB tomorrow Still not received nearly 1 week later Not once has anything been actioned on time if actioned at all Totally incompetent company I still stand by my claim they coach and help lie to gain legal aid customers Update 2nd November still waiting for information from middle of Octobed the court also advised pepperells solicitor Amy Wells to correct her clients statement to cafcass as was proven to have lied Still waiting for this to be done Only use pepperells if you have all the time in the world to wait