Personio Reviews

I ve just spent the last 3 hours

Personio is trying to force us into a long-term contract although we agreed on a 12-months limited contract We don t like the product others are much better and we wanted to switch Personio is claiming that we never agreed on a trial

Avoid like the plague

I ve just spent the last 3 hours waiting for a responce It says usual respond time a few minutes I ve even been to the vets with my dog and back and still not had a responce on live chat

Not 1 star but big fat ZERO

Would give 0 stars if I could If you are considering Personio for your HRIS don t Severely limited functionality compared to other much more cost effective products on the market I was completely mis-sold this system Can you upload documents to multiple employees NOPE Can employees book annual leave via the app NOPE Are you able to message your employees via the system NOPE Can you call someone for help NOPESimple functions just are not present and ZERO support other than the DIY find what you need if you re lucky section I wish I had not made the mistake of signing up with them Avoid my mistake and swerve this system you won t regret it Working off a spreadsheet would be easier

Sales organisation

If I could add zero stars I would We are thoroughly dissatisfied with Personio the platform once functional during implementation has since become extremely problematic Support is virtually nonexistent and the overall experience is riddled with difficulties and malfunctions A prime example is the inability to upload absence files due to incorrect formatting in the template and the lack of responsiveness from the support team Additionally the exported questions from performance appraisals do not align with the actual questions in the performance appraisal itself leading to embarrassing discrepancies Despite these issues we ve decided to transition to a different solution as the current situation with Personio is untenable and frankly unacceptable

One of the worst supports out there

Sales organisation annoying af

Zu viel Marketing Aggression

One of the worst supports out thereThere s no way to contact them through chat and they allow ONLY those who are registered as account owners to ask questions With their limited helpcenter that means that if you have a quick question you have to ask your company admin to contact them and handle communication or make you an account owner For simple questions about feature which could be answered in 2 seconds with y n they strictly waste your time over and over again and claim that they are not allowed to answer anyone but account owners Absolutely ridiculous

Redefining the art - of frustration

Need a document Good luck Want to update your info Grab a snack you ll be lost in menus for hours And their support They ll respond eventually maybe after you ve retired It s as if their mission is to turn simple tasks into epic quests

simply a terrible experience

Constantly bugging no responsive website for mobiles in 2025 increasing pricing with almost no notice period terrible customer service what else wish we never moved our company to personio

Absolute dogshit usability in my

Absolute dogshit usability in my opinion Missing many vital features not even a search for applicants Managing hires with personio was nothing but terrible for me