Petbnb Reviews

I m trying to contact support for over

I m trying to contact support for over a month now I was speaking with them trought email and all of the sudden says the email is no longer active Ive asked multiple times on their app for a new contact NothingTried to call them NothingWhats happening

They pretend to give you an insurance

They pretend to give you an insurance that is basically worthless I got injured when I was pulled by a dog I was petsitting I broke my teeth and glasses and they didn t cover anything Scam company

Too many dogs allowed per pet sitter

I have been looking for sitters on petbnb and I am shocked at how the sitters are allowed to do what they are doing First of all it says calendar is only an indication and to directly send them request Many of them show available So essentially there will be like 10 requests each day and there is no regulation of how many dogs the sitters can take I visited one sitter and it was sooooo horrible 5 big dogs plus their own little dog All in cages They are let out only for walks They have small children Just imagine 6dogs plus 4 people in that house Dogs are only allowed in the living room How can petbnb allow this

No-Go Find better use for your money

It is a pain to find day care on this service You will make a few requests at the time and place you need only to receive as many rejections And THAT against the company policy that requires the hosts to block their calendars if they re unavailable would make contacting them impossible If you reach out to the customer service they shrug their shoulders Apparently they get salary for being useless to customers with answers that make no difference At the end of the day you ve wasted your time on looking and enquiring before being rejected without an explanation or with something like I ve already got plans What s odd is that all that happens to you and YOU are the one who pays money so that all these disrespectful stakeholders and the business model stay afloat Don t waste your time and take your money elsewhere

Horrible app

Horrible app The Pawshake is 100times better I started searching for oppas for my dog in the area of Utrecht but without success I wasn t able to check on calendar availability of the owners either because you need to send messages to everyone first to check their availability When I finally find a pet sitter we agreed on meeting up and she proposed me to pay her in cash Instead I proposed her to talk via Whatsapp as the app chat is not very user friendly to have a first meet up Straightaway they block my account and they do not allow me to activate it back again anymore I contacted the help desk and they showed me a screenshot of our conversation which they said it is on their terms and conditions that they can monitor conversations which surprise you cannot read T C unless you go to the tab inside the app Thus not enough information or hidden terms when signing up Pawshake is very different and more open minded than this starting pet app their terms and conditions are easily accessible and no one cancelled my account for sharing my WhatsApp number In short I don t recommend this app at all

It is all good until you need support

It is all good until you need support I managed to find a great petsitter for my dog thanks to them but you are very much out of luck if you need their assistance They are apparently so afraid of being asked to take responsibility for the service they provide that they essentially dodge or simply refuse to answer simple questions

Took great care of my dog and was easy

Took great care of my dog and was easy to contact Great people that love dogs and want to give them the best care possible

Amaia s vacation at uncle Di s

Dilon always takes good care of Amaia even during her challenging days He sends me updates and respects Amaia s needs Amaia loves spending time with Dilon and has fun and lots of cuddles