Petexpress Reviews

It was a real pleasure working with

It was a real pleasure working with Shanaka he was incredibly responsive and answered every doubt and question I had and he worked with me and guided me in getting my precious Bella from Seattle WA to Colombo SL and I was able to completely trust that he ll get her sent directly to my family home safe and sound from the airport as well During Covid times and the crazy added rules and requirements the help I got from Pet Express was incredibly pivotal in getting her home safe

Pet Express relocated our dog from

Pet Express relocated our dog from Singapore to Colombo and did a great job They delivered on their promises communicated well and worked with a competent partner in Singapore Ricted Kennels Thank you

Pet express was my Knight in shinning

Pet express was my Knight in shinning Amour My family was relocating from Jakarta Indonesia to Colombo Sri Lanka and we had a boxer dog that needed to be transported along with us to Sri Lanka Boxers are generally a banned breed on most airlines due to health issues and suffocation on flights as their snub nosed dogs I had a two month deadline to get Bella my boxer to Sri Lanka before our flight to Colombo The pet relocators in Indonesia although helpful were absolutely clueless on how to get a boxer transported as every airline and every route they checked would refuse Bella After a month of struggle is when I got in touch with Shanaka from Petexpress Sri Lanka From the very first instance Shanaka assured me that he has done it before and he will get Bella home From that he worked tirelessly getting on board jakarta pet relocators and transit pet relocators on board checking flights and routes to make sure Bella not gets to go home but also to make sure she had the most comfortable flight to Colombo He kept assuring and reassuring me that everything will be ok and Bella will be home He kept me updated every single day on what s going on and he always left out anything that would worry me and first worked it out before telling me about it He even kept following up with me on how I was crate training Bella for her first ever flight On the 18th of June Bella took her first flight to Colombo in the most safe and comfortable way Shanaka kept me updated all the way She transited through Malaysia and stayed over night on a mini doggy holiday as per Shankas words at the dog hotel in KL And safely reached Colombo on the 19th on June Getting Bella home would not have been possible without Shanka he was an absolute god sent for our family For Shanaka this was not a job this was a love and passion to get not just my Bella home but I m sure to get any animal to reunite with their family He understands that animals are not just animals but a part of the family Thank you Shanka and the entire team at Pet express for helping my Bella to get home

I would like to thank Shanaka of Pet

I would like to thank Shanaka of Pet Express for taking care of my cat Reddington s travel from Colombo to Toronto Shanaka and his extremely qualified team provided the best travel service for my pet They are very thorough timely and safe They send updates as well as ensure your pet is comfortable and happy Shanaka along with his team makes this very scary and cumbersome move feel effortless by taking care of everything The process was made so easy that I m so glad I chose Pet Express to relocate my pet

Best Reagrds to Pet Express Sri Lanka

I would like to say thank you very much for all your help in planning and arranging for my girl Beta to move to Sri Lanka Moving herbwas a confusing and complex process but your expertise and helpfulness made it possible Also the prices that you offered for the flight and ground transportation were actually worth it for your service In addition to your expertise and help you were friendly professional and very responsive and it was very appreciated My biggest concerns I had about moving my Beta to Sri Lanka were cost and safety die to this pandemic It needed to be affordable and safe to move Beta more importantly since She had separation anxiety i was little worred her traveling alone this long distance but Shanaka gave me co finance and guid me through out her journey to Sri Lanka My special thanks to Shanaka for transported and flown through Pet Express Travels with trustworthy methods and arrived safely to Sri Lanka Now my Beta safe and sound and adjusting to living here with me Thank you very much for making this possible and for all your help Jeyakumar Beta

Highly recommended pet importer

Excellent friendly customer focused complete and proactive service from beginning to end Pet Express guides you through the maze of requirements to import a dog into Sri Lanka which especially in Covid times was very complicated Shanaka was proactive in every step of the way went out of her way to keep us posted of all the latest developments in Sri Lanka and really took all my worries out of my hands to ensure a smooth process The service is not cheap but it was so worth it

Pet Express excellent service

The pet express team lead by Shanaka carried out excellent planning arrangements and execution of the whole process of relocating our pet from Colombo to TorontoWe very sincerely appreciate your extremely professional and personalised service Thank you most sincerely and recommend their services to anyone looking for same

Pet Express kept us fully informed

Pet Express kept us fully informed virtually at every step of the way and until our pet arrived at hour door From arrival to door in less than 4 hours Cannot get better than that

Awesome Service

We recently worked with Shanaka at Pet Express to import our cat Imogen to Sri Lanka We could not have done it without him The importation process during COVID felt impossible to understand Shanaka guided us through every step reassuring us and making sure no detail was missed We have met quite a few people since arriving in Colombo who had to leave their pets behind because the process was too difficult Thanks to Shanaka and Pet Express that didn t happen to us Our cat made it safe and sound and whole family is together