Petnoo Reviews

ANTI -ANXIETY Dog bed is a KNOCK OFF

The product was supposed to be the Original Anti-Anxiety dog bed It sells for the same price as the real product but is poor quality and the medium size is too small for my 12 pup The Original bed in size medium is much larger I want to alert potential customers of this unfortunate deception

Bought 6 pet GPS trackers

Bought 6 pet GPS trackers as I gave for gifts as well as use for my pets They DO NOT WORK

DON T spend your money with this company

DON T spend your money with this company I only wanted to return for a larger size but instead they offered me a of what I paid and I could keep the product - which doesn t fit A 30 day guaranteed return is stated on their website - good luck with that When I refused their various offers of refunds i restated that I merely wanted to exchange for a larger size they are now not communicating with me UPDATE They eventually refunded the whole amount and I didn t have to send the product Weirdest experience I ve ever had on the internet I only wanted to exchange products I would have been out of pocket with return postage not them Strange Still would never buy from them again

Do not recommended the gps tracker

Do not recommended the gps tracker becauee it s not gps It s Bluetooth and only works within a metre or so Do not waste money purchasing this product

Do not buy the gps tracker

Do not buy the gps tracker Total crap The collar can be sitting right next to me the gps shows me that my dog is 15 kilometres away in 2 separate locations One I m looking right at her secondly she s not wearing it DON T WASTE YOUR MONEY

Don t buy from petnoo

Definitely not buying from here again I bought the anti bark collar - it was on special which is why it was a good deal I paid 38 for the collar and 8 shipping this is important I ll be coming back to that It took about 2 weeks to get to me which was expected considering it came from china When I received it the packaging of the actual collar was completely beaten up This didn t affect the collar Once I tried the collar on my dog it had zero effect on his barking even on the highest setting The noise was quiet and you couldn t turn it up and the vibration was minimal I contacted petnoo and explained how I was happy and wanted to return or refund I got sent back 3 days later they claim within 24hr service that they wanted photos and videos of the item not working I specifically said it did work just wasn t effective I ve now replied with a very wordy email and explained how I can t send a video as my dog is at the vets however I m not even sure if I want to return as I have to pay the postage for the return which will be 25- 35 so I would only be getting maybe 5 back from the original order as they don t send back shipping costs either I then did a bit of research and found the collar from a Chinese wholesaler alibaba com the collar is a whopping 7 00 each they re trying to sell full price for 65 00 without shipping cost That s ridiculous especially since it s ineffective I doubt I ll get my refund or my return postage paid for but here we are I ve now had to spend an additional 100 on a better branded collar actually from Australia which petnoo not gonna lie looks like the products come from Australia the way the website is designed and set out yes when I look into deeper on their website right at the bottom of contact us has the Chinese address but that s irrelevant now anyway My take away is don t buy from them they re pricing is way over they don t have very good customer service and their website doesn t even allow reviews

Do not buy from this business

Do not buy from this business Their site promises 100 money back guarantee so I bought a dog barking silencer It didn t do what it promised to do so I sent them an email wanting to return it for my money back They responded a couple of days later trying to negotiate 20 refund which I said no to as I didn t want to keep something that doesn t work Each time I replied saying I wanted a full refund they came back with another discount instead of postage details They also go on about how we should appreciate understand their losses and take the discount and donate the item to charity They promise 100 money back guarantee and they are doing everything they can to avoid honouring that I am disgusted in their handling of this

Do not buy from this company

Do not buy from this company My dog destroyed the supposedly indestructible toy within two months and they refused to refund