Petolo Reviews

Extrem Bad Service

Extrem Bad Service Biggest regret choosing petolo You don t get any proper support and help I just got ignored for weeks

Big of scammers

Big of scammers I wanted to make an Appointment to ask all i wanted first and to ask if i have 2 dogs i would have a better price Well guess what The lady on the phone told me that she can make the half rest month of Oktober free and i would start paying from November I asked her several times if the insurance will be from NOW active she told me yes I asked her again if i go to the doctor tomorrow for example i will get all my money back Yes again i made the 100 I saw in my profile that was writing als Probe Monat but i didnt smelled anything there Bc the lady told my multiple times that the insurance is active I went to the doctor 4 days after paid 900 euro for the things that dr Fressnapf told me to do And i didnt get anything back bc i was still in trial month I had insurance before and i knew that i need to wait 1 month only if it is an emergency thats why i asked her multiple times I am a student aproad in Germany i work i pay all of my things by myself and now i am -900 from my rent account I mean of all the things DONT LIE TO GET CUSTOMERS See you in court I am still waiting from you the recorded call

AVOID Chose another insurance for your pet

I have been trying to contact them for one month now I ve left several emails and I ve been calling daily multiple time NOTHING Zero My issue is really urgent and I don t know what to do anymore they just take the money Please chose another Insurance

They definitely are scammers

They definitely are scammers My friend had cat British short hair We got the same breed for my daughter and were looking for insurance My friend told me they reimburse all important stuff like vaccinations and urgent cases fully That s what we needed I just saw in the website 100 coverage and just picked the same package which my friend was using We had first vaccination and full refund for that but after 2nd vaccination they only paid small part of it When I asked the reason they said they have only 100 EUR coverage for that Basically do not waste your money with them You can cover unlucky situations with that money and you will even save money Edit Do not believe their answer They have a lot of docs in German As I mentioned it was my friend s refer I did but this never happened to her So if this is the default policy from them do not fall their promises and just cover your expenses on your own Do not give money to them considering they cover almost nothing

Late and insufficient delivery of

Late and insufficient delivery of promised services

Great service

Danke war super

super

Disbursement of money was quick and service was great

Just perfect

Echt super

Just perfect