Pettech Reviews

Non arrival of order

My order has not arrived or even been dispatched I have had no reply to an email with a query about my order

No goods received and no refund

The Company did not provide the goods ordered They ignored all emails and phone calls The payment had been made by PayPal and although they accepted liability to refund there were insufficient funds provided for the refund Do not use this Company

Avoid

Items not received no response to emails no answer on the phone PayPal processed my claim instantly refunding my money What a waste of energy avoid

AVOID at all cost

One star is one star too much Basically took my money - no goods sent out no replies then sent an email saying they d refunded my money which they didn t do After many days I have now finally received a refund

Avoid - no delivery no refund

Avoid - I ordered a remote dog trainer which didn t arrive and no refund given I now have to make a dispute with my bank I spent 130 They never pick up the phone never reply to emails and their answering machine is full probably of messages asking where their order is

Dreadful

Dreadful Order didn t arrive no refund No replies to email or phone calls

I could never trust this company again

Purchased a Plexidoor XL for my Alaskan Malamute 674 99 Web site said it was in stock and would be dispatched in 1 - 3 days 1 week after order no dispatch and thay never answered any phone calls Sent an E-Mail asking for a refund and received a reply at 21 28 the next evening confirming a refund had been issued and would be in my account in upto 7 working days After 8 working days no refund was received I reported the transaction as fraud to the credit card it took 35 days to receive this responce from the credit card quoted below I am writing further to your query regarding the transaction on your account from SQ PETTECH CO UK LTD London for 674 99 I am pleased to confirm that we were successful in retrieving the above mentioned amount on your behalf from the merchant Following our chargeback the merchant accepted their liability under Visa Rules and Regulations I could never trust this company again

AVOID

AVOID this company My ordered goods never arrived despite the company stating they d be received within 1-3 working days I was notified by the company on 28 August that the order was refunded and this would take up to 7 working days to receive It s now late September and still no payment I have contacted my bank s Fraud Department

Fake company

Fake company they don t send anything and never reply to emails