Pfister Faucets | Bathroom & Kitchen Faucets, Shower Heads, Accessories and More
Based on authentic user experiences
John C Mullis
6734 reviews
N/A
11 months ago
Your Customer Service is the worst
Your Customer Service is the worst example You should have a seminar teaching other companies how to be the absolute worse CSR s in all of time
Bernie Desfosses
6734 reviews
N/A
11 months ago
The Indira kitchen faucet I bought has
The Indira kitchen faucet I bought has broken three times it has a lifetime warranty but Pfister takes forever to get the new parts to you so you can repair your own faucet This is the fifth day that I have been without hot water in my kitchen and they still have not even shipped the parts yet so that I can fix it myself again and again and again I asked if they could ship the parts right away but the customer service person said the could not overnight it a large corporation like Pfister that has been in business since 1910 cannot afford to overnight the parts Now they are not even concerned about sending them at all some lifetime warranty The customer service person could not even muster up the decency to say something like sorry that this has happened three times already instead she was monotone and sardonic Pfister does not care about you one bit after they get your money don t buy anything from Pfister or you will most likely regret it
Ali S
6734 reviews
N/A
11 months ago
THIS IS WHAT ALL COMPANIES SHOULD DO
It is great to see a company stand behind their products Had a leak in the pull hose of our kitchen faucet and even though we had bought it many years ago they replaced it free of charge Unfortunately this is an exception these days and I will certainly buy and recommend their products