Pfk Reviews

Unable to arrange a viewing

I was eager to view a stunning property in the Whitehaven area and filled in all my details to arrange a viewing After a week of no response I called the office provided my details confirmed I could view on any day that was convenient for PFK and the owner 5 days have passed and I have still not heard a peep Appreciate that people are busy but a time frame for responses would be helpful to know

PFK - Carlisle - Officious Branch Manager

The property we bought in Carlisle was being sold through PFK Due to delays with the chain we ended up having to deal with the PFK Branch Manager This very officious individual decided to interfere with the excellent service being provided by our Scottish estate agent by sending in a complaint about them Luckily she was told where to go as qualified solicitors were dealing with the various transaction A senior PFK manager phoned to apologise and confirmed the Branch Manager would no longer be dealing with our estate agent During the house buying process due to the way the Branch Manager spoke to me we walked away from the property sale but fortunately she phoned the next day with a semi-grovelling tone No doubt the sellers of the property were not pleased with her approach

Waste of time

Waste of time Called twice to make appt to view no answer 1st time left voicemail the second and didn t receive a return call Eventually spoke to someone today only to be told the property sold on the previous Saturday 3 days ago No STC marker on the add although I was asked if I wanted to go on a reserve list so they get a second chance of commission I think this standard is endemic of this industry at present

PFK Cockermouth

Sold my property through pfk Cockermouth and they appeared to do very little bare minimum to sell the property I have viewed a couple of properties since and put offers in and was told if anyone exceeds our bid I would be in formed but never was Poor experience each time

How does PKF employ such a person

Called PFK offices in Cockermouth for an appointment to Value our Property We were booked in a week later for the 26th February 2025 A Mr M Hewitt arrived slightly late and breezed in with no portfolio or note pad Had a brief look around the house and Gardens and then sat down onto our Settee to tell me the that the valuation was approximately 60-80 K below a correct value He then told me that since the beginning of January 2025 he had sold 43 houses in Cockermouth which to me at this time of the year is highly improbable Astounding assessment after 10 minutes He then told me that he had indeed come to our house Circa 8 Years ago and did the same degree of undervaluation on this property Since then we have spent in the region of 50K of upgrading He also said that the market is worse now then it was then I recalled this very aggressive and arrogant Estate Agent from that time He was just as arrogant and aggressive this time round did he come for revenge because I did make it clear at that time that his valuation was outrageously low I was not rude but I was firm The thing that was probably glaringly obvious was this was the ugly face of Estate Agency In fact I have never met such a person in my life He even stated that Prices in Cockermouth were exactly the same as they were in Embleton How does PKF employ such a person

PFK Estate Agents - Carlisle Brilliant staff

Ironically we were buying through this agent and not selling but we were greatly impressed with the immense efforts the team went to in keeping the sale on track especially Paul Doyle who moved mountains to get the legal problems addressed Paul saved the sale so a massive thank you to him If we ever sell this will be the agent we would be using

Cumbrian adventure started with PFK Brilliant

Just used PFK to buy a property in Wilton great firm with a special mention to Charlie Shaw Nothing too much trouble ans quick responses kept in the picture all the way Many thanks Now the Cumbtian adventure begins

My first experience of selling a property

My first experience of selling a property and I received excellent service from all the team at the Keswick office They never made me feel I was a bother although I am sure I was We were kept updated and the knowledge of the local market proved invaluable I would recommend them highly