


Amazon Pharmacy: Save time, save money, stay healthy
Based on authentic user experiences
Chris Pritchard
6730 reviews
N/A
10 months ago
Not Ready for Prime Time
Amazon Pharmacy is seemingly incapable of filling my prescriptions They keep canceling and claiming my doctor canceled which was totally untrue I also have two meds that are very similar and that just blew their minds If they refilled one they would then cancel the other After about four calls to customer service and several repeat refill requests from my provider I gave up and returned to my previous pharmacy
Rusty
6730 reviews
N/A
10 months ago
Nothing But Regrets
It was big mistake dealing with Amazon Pharmacy Pillpack Save your time and sanity by just going to your local pharmacy They encourage you to sign up online and then when you realize how bad of an idea that was they ll make you jump through hoops trying to cancel Eventually you ll find that you have to call them which felt like a trip to the Dept of Motor Vehicles
Deb Mecca
6730 reviews
N/A
10 months ago
The savings card didn t auto apply and
The savings card didn t auto apply and there was no where to add it when I was purchasing an expensive drug Their system glitched and they blamed me for accepting the full payment and they said their hands were tied in crediting me back after we discussed what happened Ultimately it was my fault for accepting full price and there is no wiggle room around nativity or user mistake not knowing their system
Jessica Wolford
6730 reviews
N/A
10 months ago
They trashed my prescription in
They trashed my prescription in transit then told me I was out of refills so they couldn t reship it So now I have NOTHING This can t be legal This is disgusting
Consumer
6730 reviews
N/A
10 months ago
If you try to log on to the pharmacy NOTHING HAPPENS
If you try to log on to the pharmacy website you get nothing even if you use the one on the upper right of this page it won t work happened a year ago don t need this again with my blood pressure
Melissa
6730 reviews
N/A
10 months ago
Sabrina the pharmacist
The worst pharmacy ever Pharmacist Sabrina is very unprofessional They question every drug my doctors call in It constantly infuriates my dr They even delete prescriptions they feel need to be removed I m not talking about narcotics or scheduled drugs either I ve never dealt with such obnoxious pharmacists anywhere She even reported my attitude to my physician The same one whose prescriptions she deleted She even said she had more education than my doctor Unbelievable
Sarah Allen
6730 reviews
N/A
10 months ago
Multiple delivery delays
I ordered my prescription and it said it would be delivered the day I was due to run out which was perfect until it never arrived and I ran out I contacted Amazon Pharmacy who said they would replace it with priority 2 day shipping which isn t ideal but it was better than calling around to see what other pharmacy may have my medication in stock and getting my prescription transferred It has been 2 days no medication I contacted them again I was told that 2 day shipping was only Monday-Friday Today is Saturday I ordered my replacement on Thursday and I got an update that it was shipped Thursday afternoon I asked why it still wasn t delivered The representative told me it hadn t shipped and it would go out on Monday I am beyond frustrated and feel my trust has been betrayed Having worked 10 years in retail pharmacy there is no way I would have made promises to patients that I was unable to keep If there was a delay I would make every effort to inform the patient so they can try and get it elsewhere
octavia wagoner
6730 reviews
N/A
10 months ago
Horrible experience if I could I would
Horrible experience if I could I would give them 0 stars Pharmacist advised if you want your medication to work you have to request a specific manufacturer I have never heard of that in my life They where No help at resolving my issue just ridiculous
Michelle
6730 reviews
N/A
10 months ago
Most disorganized pharmacy in America
1 They don t have a list of what insurance they take The only way to know if they take your insurance is to try to enter it It just won t work which could be anything including that they just don t take your insurance 2 I have insurance from one of the biggest providers so I assumed they d have it and the system just wasn t working so I transferred my prescription to Amazon 3 It took way too many days and calls to figure out they didn t take my insurance 4 Trying to transfer the prescription out of Amazon was a kafkaesque experience Every other pharmacy transfers it for you But Amazon makes the new pharmacy call them makes it unnecessary complicated and puts them on hold forever Unless your new pharmacy is willing to stay on hold for 15 minutes plus your prescription can get trapped there
Dennis Harper
6730 reviews
N/A
10 months ago
Nothing but problems with Amazon
Nothing but problems with Amazon Pharmacy it s one thing after another and they don t fix the problems so every time I need a prescription I get to spend hours on the phone trying to get them to fix the problems once and for all No such luck my insurance company Florida Blue has chosen them as the only place I can get name brand prescriptions from otherwise they do not pay So I m stuck in Amazon Pharmacy Hell for the time being They don t even deserve one star as far as I am concerned