


skincare, fragrances and bath & body products | philosophy
Based on authentic user experiences
Customer
6731 reviews
N/A
8 months ago
I was a customer and put up with their
I was a customer and put up with their super late deliveries for about the past six months My last order they literally robbed me I had paid for two items that I did not receive and have not been refunded I will never shop this site again and will definitely not recommend to anyone will do the opposite and warn everyone I know to stay away from this crooked company If my refund for items not received isn t back to me in the next couple of days I will have no choice but to take further action So be very careful if you order from this site Products are good but their business practices are shady to say the least And prices are outrageous as well 80 for a 4 oz jar of face cream No thanks
Nancy Cassel
6731 reviews
N/A
8 months ago
I thought it was a good product until I
I thought it was a good product until I found out that it uses animals for testing Not not cruelty free Anyone who loves animals would not feel comfortable using this product
Joy
6731 reviews
N/A
8 months ago
I ordered 150 00 worth of product from
I ordered 150 00 worth of product from company never showed for Christmas for my daughter I called them several times lied to me gave me several excuses lied again one month still nothing told sent out new shipment as I wanted products for my daughter vs money returned today received email saying received return shipment credit your account AFTER I EXP NEVER RECIEVED ANY SHIPMENT UPS lied THEN CLAIM IN PROGRESS THEN THREAT FROM UPS SAYING I BETTER COME PUCK UP PKG THAT THEY TOLD PHILOSOPHY THEY COULD NOT FIND AND WHOLE TIME I CALLED PHILOSOPHY KEPT UPDATED YET I HAD TO WAIT N WAIT N WAIT BEING LIED TO BY PHILOSOPHY EVERY TIME I CALLED I love their products BUT MY DAUGHTER WENT WITH NO CHRISTMAS GIFT BECAUSE IT WAS TOO MUCH TO SEND OUT NEW SHIPMENT WHILE UPS BEING INVESTIGATED BY LYING AS I TOLD PHILOSOPHY UPS HAS DONE TO ME SEVERAL TIMES NOPE INSTEAD PHILOSOOHY RATHER CALL ME A LIAR OR THINK I STOLE PRODUCT WHEN I WOULD NEVER DO THAT AND I CALLED THEM INFORMING OF SITUATION YET LIED LIED LIED AND LIED SO DO NOT TRUST PHILOSOPHY OR CUSTOMER SERVICE BECAUSE THEY DO NOT CARE ABOUT YOU ONLY PRODUCT AND MONEY AND OH YEAH WHEN I TOLD PHILOSOPHY OF THE THREATENING TEXT FROM UPS OF I BETTER COME PICK UP PKG OR SENDING IT BACK PROVING UPS LIED HAD MY PKG WHOLE TIME PHILOSOPHY TOLD ME TO GO PICK IT UP I f said NO I paid for it to come to my home I ORDERED SEVERAL DIFFERENT PRODUCTS Horrible customer service They will lie to you AND DO NOT CARE IF YOU GET YOUR SHIPMENT OR NOT
Joy
6731 reviews
N/A
8 months ago
I just wrote another HONEST REVIEW ON
I just wrote another HONEST REVIEW ON PHILOSOPHY BUT WAS ERASED SOME REASON BY TRUST PILOT AND WAS NO BAD WORDS JUST THRUTH Am starting not to trust this site either Philosophy once again I tried 3 days to buy sale products I called SEV times to philosophy acted like I was bothering them offered NO HELP DID NOT CARE BLAMED EVERYTHING ELSE AND EVEN THOUGH I CALLED THREE TIMES THEY DID NOT OFFER TO GIVE ME DEAL ADVERTISED THAT SITE KEPT GOING OUT ON AND I WANTED THAT DEAL BUT SAID HANDS TIED THAT IS NOT SO AS I WAS A MANAGER AND I HAD THE RIGHT TO EITHER MAKE DECISION OR CONTACT CORP AND REQUEST AND NOTIFY CUSTOMER BUT NOPE WAS TREATED UNSATISFACTORY ONCE AGAIN AM TIRED OF THIS ALWAYS ONLY HAVE TROUBLE WITH THIS WEBSITE EVERY SINGLE TIME AND REP BLAME EVERYTHING ELSE BUT THEM DO NOT EVEN TRY TO LOOK INTO IT NOTHING DO NOT OFFER ANYTHING EITHER DONT CARE Horrible
Kathleen LaFratta
6731 reviews
N/A
8 months ago
This company has never been Vegan
This company has never been Vegan but they had 1 scent that I really loved Unfortunately it has been discontinued All of their products are low quality now The scent just isn t there anymore The prices are ridiculous and I think that when they strayed from their original product line and started to offer a ton more scents the quality dissappeared
Jessica
6731 reviews
N/A
8 months ago
Scammer
I never received my order and they won t refund my money This site is definitely scam
Melanie Vincent-Gardner
6731 reviews
N/A
8 months ago
I am finding out that after many times
I am finding out that after many times of reaching out for my order I ve realized I ve been scammed Shame on FB to allow this allowing this company Philosophyk to advertise to your followers Thank goodness it was under 60 go to town on that indecent humans I finally just ordered on Amazon and my mom will have article flowers this week She s 83
Vanessa Adams
6731 reviews
N/A
8 months ago
Very unhelpful customer care staff
I placed an order and forgot to add my free samples to my basket Within 30 seconds of checking out I contacted Philosophy Customer Care who refused to add the samples to my order They were extremely unhelpful and I won t be shopping with them again
Donna Hannan
6731 reviews
N/A
8 months ago
BUYER BEWARE
How interesting I thought philosophy was a reputable company but it seems I m not alone in a receiving 0 aftercare and b very very late posting of my items They re yet to be delivered so I ll report back on that-but after 3 weeks they ve apparently been dispatched We ll see Anyway I wish I d seen these reviews before purchasing My advice to anyone who s not yet ordered would be don t PHILOSOPHY ARE AWFUL They re rude They re unprofessional and unreliable They take your money and appear to only send your items if they feel like it Awful awful awful What a way to treat paying customers SCAMMERS
Karla
6731 reviews
N/A
8 months ago
If I could only give a 0 star
If I could only give a 0 star The product was the poorest quality imaginable I went through Paypal to get a refund and the cost to return the item is the same as the cost of purchasing it Don t buy from China unless they promise to pay for return shipping Deceptive advertising The garland they send has about 6 inch gap between rubber-made not plastic like advertised pieces Not worth the price tag