


Based on authentic user experiences
Milan Rajbhandari
6737 reviews
N/A
6 months ago
Don t ever use this company
If you want your items delivered use something else Original ETA 9-21 working days 1 Day 11 Arrived in Manila2 Day 33 Dispatched to Cebu3 Day 46 Arrived in Cebu4 Day 47 Out for Delivery For 23 days 6 Day 70 Picked up by the recipientAfter few days passed Out for delivery 1 Day 5 Called hotline of managers always reached a voicemail2 Day 5 Emailed to 3 different support emails no email for a week3 Day 13 Opened enquiry in Hong Kong Post received an email in 3 days 4 Day 23 Asked recipient to pick up in person As per HK Post investigation item was already in the post office but the postman could not locate the address Phil post thought updating status was not needed The postman didn t even call the phone If I hadn t enquired with Hong Kong post they would have just taken the item for themselves I think this is their usual tactics keep the customer out and if no one contacts keep it for myself
Ein
6737 reviews
N/A
6 months ago
Very disappointing
Very disappointing If you have a gift you want to send avoid this at all cost You ll disappoint your receiver because of them and you ll be frustrated with their progress too The reason they even give is very vague it will made me clench my teeth to not say bad about the person I m speaking with Its always customs this custom that
Charllote
6737 reviews
N/A
6 months ago
Worst official Parcel Company
Worst official Parcel Companysended a Parcel from Germany via DHL and in Manila the PHLPost forwardes to the Iloilo City Post Office via the Taclooban City SDC F me no service NOTHING happen since 2 weeks
6737 reviews
N/A
6 months ago
The worst company is Philpost
The worst company is Philpost EMS package will receive in Manila for only 3 to 5 days But my EMS package until now which is almost 2 weeks still not receive by the receiver
Kristopher
6737 reviews
N/A
6 months ago
Send a package from Germany with DHL
Send a package from Germany with DHL the Philippines on Dec 2023 arrivied on Dec 20 next status Dec 21 2023 on the way enroute to the delivery office I didn t choose to send with PHLPost Since this day nothing happens I send some Christmas gift for my nephew in koronadal I wrote 3 emails to the support with all information never got any response from them Worst experience ever
Bill Cliffer
6737 reviews
N/A
6 months ago
If your package somehow ever gets to
If your package somehow ever gets to their hands just expect it to take 8 months to arrive even if you live right next to their office It s that slow its that bad Other reviews aren t even close as an exaggeration to how bad they are when delivering your package Even if you paid for rush THEY STILL take SO LONG to send it over you So if you re on the receiving end and they re somehow managing your package you will either wait for an eternity or take the package there for yourself otherwise they wouldn t do ANYTHING Oh by the way GOOD LUCK CONTACTING CUSTOMER SUPPORT It s like their entire support team is in hibernation for years now Calling them never works e-mailing them also never works because in my experience they never respond
Anonymous
6737 reviews
N/A
6 months ago
Avoid this Courier Just terrible
Terrible I ordered something online they handed my parcel over to PHL Post they failed to deliver the first time still waiting for them to contact me to make another delivery attempt or at least contact update me about the package I haven t received it yet It s been a month and a half I already tried to contact their customer service through all available means no response Please avoid this courier at all costs terrible
mark baldon
6737 reviews
N/A
6 months ago
PhlPost Sucks
they have a tracking system but its not working not updated customer service has no response the tax is very high shamefull govt agencies
Irwin Cua
6737 reviews
N/A
6 months ago
Worst courier in the Philippines
Worst courier in the Philippines Takes so long and they don t deliever door to door Once you pick up in the post office There is a storage fee you need to pay It is a scam
E Bray
6737 reviews
N/A
6 months ago
Worst of all
Worst of all send a package to philippines from UK may 29 it reach the phil customer june 04 was release from custom on June 14 the package still not received by the recipient Went to iloilo post office to follow it up the answer is STILL IN TRANSIT how long is the shipping from manila custom to iloilo A YEAR Still waiting for package