


Based on authentic user experiences
Gavin Bazunu
6731 reviews
N/A
5 months ago
Highly professional team who clearly
Highly professional team who clearly love the dogs they work with Go the extra mile for their clients and really listen to what they need Definitely recommend
Tina Hayden
6731 reviews
N/A
5 months ago
Pup and training
We first purchased our German Shepard pup from Phoenix and it was a great experience They truely love their dogs Our boy has been back several times for boarding and training He loves going there and any training issues we have had get resolved Highly recommend as a breeder and trainer We wouldn t use anyone else BruceSouthampton
Zoe Tiley
6731 reviews
N/A
5 months ago
Incredible team and exceptional work
Exceptional service from all of the team at Phoenix They made us feel so at ease from the off and seeing our dogs enjoy themselves so much really put our minds at rest after worrying about leaving them Totally transformed our lives with the work they did with our dogs After using other specialists I cannot recommend Phoenix enough
Rachel
6731 reviews
N/A
5 months ago
We first approached Phoenix in the
We first approached Phoenix in the winter of 2020 they helped us with our 10 month old German Shepherd puppy who had extreme anxiety caused by the lack of interaction during lockdown Louis and his fantastic team worked with us over the next few months to help change not only our dogs behaviour but also the way we handled and approached her not only putting her at ease but also making home life so much easier Following this with continuous guidance and advice from all of the team through the various training videos personal WhatsApp group and also the regular calls we have managed to maintain the changes As we were so pleased with our results in 2021 we purchased a fully trained 18 month old protection dog from Phoenix who has been fantastic in not only providing security in our home but a wonderful addition to our family Finally in 2022 we decided to add a third and final dog to our household this time a puppy from one of the litters Phoenix had Whether it s been behavioural protection training or general puppy advice Louis and his team have been there every step of the way Now our training is on top of we continue to use Phoenix multiple times a year for boarding when we travel We love this option as not only do we know our dogs are looked after but we receive daily videos photos and updates which puts our mind at ease Finally I would just like to thank Louis Luke and Charlie as well as the staff behind the scenes for all of there help over the last 4 years and would confidently say to anyone who is thinking of using this company that they won t regret it
LOUIS RENNOCKS
6731 reviews
N/A
5 months ago
The best out there
Phoenix are an incredible company to work with They have shown passion love and great knowledge for all dogs and more importantly time and patience for their owners I would highly recommend them to anyone who is looking for elite training and or boarding for their dogs
Danielle M
6731 reviews
N/A
5 months ago
Elite training and boarding 5
The Phoenix team are amazing After having a bad experience with a previous trainer we were blessed in finding Louis Luke Charlie and Lisa all of whom have been a big support for our anxious Shar Pei We first went to Phoenix in November 2022 and can honestly say we haven t looked back Their 2 sites are fantastic spacious clean and totally secure To begin with our dog needed training specifically with noise fear lead walking dog and people anxiety We have some excellent videos from Phoenix enabling us to continue the work done with them at home We have also left our dog with the them on a number of occasions whilst we went on holiday and will continue to do so in the future The photos videos sent through every day that our dog is there puts our mind at rest knowing he is in such friendly safe and secure hands We trust all the team at Phoenix and cannot recommend them highly enough
Andrew
6731 reviews
N/A
5 months ago
Phoenix Puppy
We ve used Phoenix to purchase our first German Shephard pup following the death of our Viszla We knew we wanted a German Shepherd after much research but didn t have much understanding of protection work pups We had absolutely fantastic conversations with Louis where he answered every question we had with in depth knowledge and a clear love for the breed We went ahead and purchased our gorgeous Pup Shadow and it s the best decision we made He s a well rounded loving boy who is fantastic with our children and all other dogs we come across He s equal parts nutty cuddly and amazingly intelligent he s an absolute joy to train The communication since has been great and although we haven t had to for any training needs or advice I know I can contact them Cannot recommend enough
Liam Milburn
6731 reviews
N/A
5 months ago
The VERY best residential dog trainers in the UK Couldn t recommend them more
Amazing Best residential trainers in the UK we couldn t recommend them more We took our Doberman puppy to Louis and his team when he was just 2 months old for 2 weeks board and train As first time dog owners we were obviously very worried about him being away for that long but the team sent us updates every day with videos and explanations on his progress The biggest part I would shout about forever is the team will always be just a text or phone call away whenever we need them When I looked at other trainers who did residential training they all had prices on how long we d be able to contact them for advice etc post training and for me that felt more like a sale than a trainer and owner relationship With Phoenix we could never have sent our boy back again and they d have always been at the other end of the phone to share their advice and expertise For that reason we have and will continue to send both Atreus and any future dogs we have back for training The best team out there We also recommended them to our neighbour and they too had a game changing experience with their boxer
Alistar
6731 reviews
N/A
5 months ago
Our dog Luna stay with Phoenix for 3
Our dog Luna stayed with Phoenix for 3 weeks and came back a dream She absolutely loved it and she s been amazing since Honestly it has been a game changer
Ro
6731 reviews
N/A
5 months ago
5 training and boarding - wouldn t recommend anyone else
I first contacted Phoenix when I needed help training my new puppy specifically walking on the lead and desensitising in public which proved difficult for us to do ourselves due to her large breed The service we received was nothing short of amazing They made a WhatsApp group and kept us regularly updated with detailed videos and photos so we could learn and continue the training at home It was also lovely to see our dog was so happy and being looked after so well Whenever she came home and I had any questions or needed additional help the team were literally a WhatsApp away ready to help and answer any questions I had We also used their boarding service many times when we went away Again daily updates of her enjoying her day with her new furry friends which was such a nice touch Sadly our girl passed away not long ago but I will continue to recommend Louis and the whole team at Phoenix to anyone Thank you guys so much for all you did for us Cali really adored you all and we are so glad she got to enjoy lots of time with you during her short life Hopefully things change geographically for us and we can see you all soon with our new pup