Phone House M viles y Tarifas Orange Yoigo y Jazztel
Based on authentic user experiences
Pat J
6731 reviews
N/A
7 months ago
Very bad customer service and support
Very bad customer service and support no English spoken no help no solutions proposed at the Phone house Very desapointed overall To avoid
Benjam n Fern ndez Carrasco
6731 reviews
N/A
7 months ago
Compre un Google Home Mini me tenia que
Sorry At the end you can read it in EnglishCompre un Google Home Mini me tenia que haber llegado el 17 de enero y estamos a d a 23 y solo me invitan a que me devuelven el dinero Con las quejas le das arriba parece una practica habitual Tengo sensaci n de que Phonehause tiene oscuras intenciones y no realizar una venta Ya que tampoco te informan de un nuevo plazo a parte como vendes in stock sin previamente informarlo como hacen otras plataformas como Amazon PComponentes NO ES JUSTIFICABLE existen referentes tecnol gicos para que no puedas compras sin stock y menos sin avisar ESTO ES SANCIONABLE POR LA LEY DE GARANTIAS DE BIENES AL CONSUMO Y VOY A PERSISTIR EN QUE ME DEN EL PRODUCTO PORQUE SINO HAN DE ABONAR EL DOBLE DEL IMPORTE PAGADO Y ESTO LO SABEN BIEN POR ESO INVITAN A QUE TE DEVUELVEN EL DINERO Al comentario de Phonehause solicit ndome el DNI ya tienen mis datos ya tienen mis datos en su sitio Web y mi solicitud de queja No se preocupen que la OMIC ya se encargar n de ponernos en contacto ESTO ES A TITULO INFORMATIVO PARA NUNCA MAIS LES SUCEDA A OTRAS PERSONAS DE BUENA FE QUE DEPOSITE Y SU CONFIANZA Y DINERO EN QUIEN NO DEBE 26- Enero -2019 Aun sigo sin mi Google Home MiniIr informando Traduccion Translator English I bought a Google Home Mini I had to I bought a Google Home Mini I had to have arrived on January 17 and we are on day 23 and they only invite me to give me back the money With the complaints read above it seems a usual practice I have a feeling that Phonehause has dark intentions and does not make a sale Since they also do not inform you of a new deadline as you sell in stock without previously informing it as do other platforms such as Amazon PComponents IT IS NOT JUSTIFIABLE there are technological references so you can not buy without stock and less without notice THIS IS PUNISHABLE BY THE LAW OF GUARANTEES OF GOODS TO CONSUMPTION AND I WILL PERSIST IN GIVING ME THE PRODUCT BECAUSE THEY HAVE TO PAY THE DOUBLE OF THE AMOUNT PAID AND THIS THEY KNOW WELL FOR THAT INVITE THEY TO RETURN THE MONEY To the comment of Phonehause requesting the DNI they already have my data they already have my data in their Web site and my request of complaint Do not worry that the OMIC will already be in charge of getting in touch with us THIS IS AN INFORMATIONAL TITLE FOR NEVER HAPPENS TO OTHER PEOPLE OF GOOD FAITH THAT DEPOSITS AND THEIR TRUST AND MONEY IN WHOM THEY DO NOT OWE 26- January -2019 I m still without my Google Home MiniI will inform
Susan Van De Hee
6731 reviews
N/A
7 months ago
I would give it zero stars if it was
I would give it zero stars if it was possible My phone had a problem with charging so we went to buy a wireless charger from an unfriendly and impolite lady Anyway took it home and discovered it was not working so next day my husband and son took it back to the shop to ask for another one but no we were told that we had a problem with all 3 of our phones Same lady same impoliteness No new charger no refund no offer of another type and no help whatsoever Get a job you are happy in
Trylobite ammonite fosil
6731 reviews
N/A
7 months ago
NO COMPREN NADA EN THE PHONE HOUSE
NO COMPREN NADA EN THE PHONE HOUSE SON ESTAFADORES
ed
6731 reviews
N/A
7 months ago
Phonehouse don t bother
Don t bother this company is a joke and their return policy for faulty goods is awfull Took a phone after one day with a fault making it unusable no sound and after half an hour of testing and a factory reset still nothing And they say the policy is to send it back for testing no option to replace it with a new phone of the make model Crazy I will never use them again
Hans van Haren Prive
6731 reviews
N/A
7 months ago
Bla bla bla
Bla bla bla A lot of bs Ordered an item Cancelled by PH es because no stock At the website is said still avaliable bla bla bla phonehouse A lot of BS
S de Leeuw
6731 reviews
N/A
7 months ago
Phony
Gone to Phone House with a less than one year old Samsung Galaxy phone Did you buy it here No that was not possible as you were closed last year because of Covid OK minimum repair price is 50 euro So we went to a local all brands repair shop that made it work within three minutes for free Phony house sounds better
Mohammad Jafar Shaerzadeh
6731 reviews
N/A
7 months ago
They have been sending to my email
They have been sending to my email promotions when I pay for it goods never arrived When I informed them that I will make a police complain they said they will return the money I bought goods on 25th August 2021 for about 2 000 and still waiting for the goods and refund which has not yet come today is September 7 2021 Finally today They refunded the money If they don t have the product why they send offers If the stock is finished why they accept new offers
James
6731 reviews
N/A
7 months ago
Absolutely terrible experience
Absolutely terrible experience ordered a fitbit watch with a delivery date of 22 11 2022 which was 3 days later Paid for the watch then got an email of the shop who was sending it saying delivery date 27 12 2022 Contacted phonehouse es and kept getting a reply of please contact seller The watch was a birthday present but now will be a late xmass present Avoid this company at all costs They have now responded with an email saying they want to help I have emailed phonehose 5 time and all I get is contact the supplier absolutely useless Received the watch on 7 12 22 Watch screen froze on 13 12 22 no amount of resetting has helped Have contacted seller phonehouse es and supplier no idea Will let you guys know on response
R Coates
6731 reviews
N/A
7 months ago
Phone house purchaseAfter placing order for galaxy s21
After placing order for galaxy s21 plus had to wait nearly 4 weeks for delivery from Singapore the Reason being that phone House had sub contracted the purchase to another company When the phone arrived the default setting was Chinese making it impossible to set the phone up until I located someone who understood Chinese When finally got phone set up it constantly crashed the advice given was to reset the phone to factory default which took the phone back to Chinese I then advised them I no longer wanted to have these problems with a new phone and wished to return it At which point they a advised they could fix it and I only had to send the phone to another company in France to repair it postage and insurance at my expense This I refused to do and demanded a full refund as it was within the 30 day period They reluctantly agreed as long as I returned the phone again to another company in France but I had to bear the cost of post packing and insurance So after initial order 6 weeks had past of not being able to use the phone I received the return of the phone costs but cost me 20 to return it UPDATE Following this review phone house contacted me to resolve the matter gave me a link to follow which does not work so I sent a message via their website which may have gone to a different company that initially sold the phone I informed them again of the cost to me of them sending an unusable phone to which the reply was the stock reply we refer you to the terms and conditions buyer pays for all insurance and returns Complete waste of time dont bother buying from phone house