Based on authentic user experiences
Alan Meyer
6730 reviews
N/A
5 months ago
Excellent quality Don t see any
I have two lines the adapters of which are in rooms about 35 feet apart each is plugged into a different router Routers are connected by an ethernet cable run under the floor to each room Both lines work very well The sound usually is clear with a very occasional echo on one line When call waiting was activated and I did not answer the new call the old call was dropped I disabled call waiting Technical support is very helpful The adapter came very quickly and phone service became available promptly The one area where the company might improve is in their order taking by phone where an e-mail address was copied incorrectly resulting in no updates about the order and where a crucial question needed to port the number was not asked but which I corrected later I would very highly recommend them
Jennifer Sherman
6730 reviews
N/A
5 months ago
Great service
The overall was good A technician was needed to complete the connection and he did his job I am very satisfied
Juergen
6730 reviews
N/A
5 months ago
Affordable
Excellent quality Don t see any difference in quality vs the phone service I had through Optimum Customer service and tech support is always very helpful although usually have to wait 5-10 minutes to get through
Richard S
6730 reviews
N/A
5 months ago
They correct the over charge quickly
Great service seamless transition and great savings from my cable carrier Highly recommended
Watt Samakki
6730 reviews
N/A
5 months ago
We bought VOIP service from another
Affordable lots of features and works
Frank Denver
6730 reviews
N/A
5 months ago
The enrollment and ordering process was
We bought VOIP service from another provider voip com that at some point in the past was in turn bought by Phone Power We ve now been with Phone Power for quite a few years The service has been very reliable There have been a few outages but they were very rare and were fixed promptly Voice quality has been pretty good and gradually improved in comparison with what it was at our old company We haven t tried using it for FAX I suspect that any problems we ve had were more with our Internet service provider than with Phone Power They offer a pretty good spectrum of services at competitive prices I recommend them
Matthew
6730 reviews
N/A
5 months ago
Good and reliable service
The enrollment and ordering process was quick and easy The service has been good
Matthew
6730 reviews
N/A
5 months ago
Pricing and on-line interface are
Good and reliable service I especially like the global phone Programm
Matthew
6730 reviews
N/A
5 months ago
It s a great service
Pricing and on-line interface are terrific Customer service is understanding and concerned even if just a bit unresponsive or overworked Best to communicate by email but sometimes a phone call works better But it is reliable and cheap and that means you almost never need too communicate with them
Rodney Key
6730 reviews
N/A
5 months ago
easy to sign up
It s a great service Call quality is excellent Our temple used to have phone services bundled with Internet services I find it hard to switch from Optimun to Verizon Fios be cause of the phone So now if Optimum charges us too much for internet we just switch to Fios and vis versa