Phonesurgeryonline Reviews

Excellent customer service

Best Mobile repair shop They fix my mobile in 30 minutes

Unbelievable experience very nice

Unbelievable experience very nice people good price Also

PHONE SURGERY CHALFONT

Today I received excellent customer service from Mark and my phone was repaired promptly Thank you phone repairs Chalfont

Phone surgery Uxbridge for all your device repairs

I have used phone surgery Uxbridge multiple times to repair friends and family devices The staff are well informed and courteous They kept in touch with me on updates with the various repairs I will continue to use and recommend phone surgery Uxbridge to prolong the life of all my devices Thx so much for your services

The website stated 20 off first orders

The website stated 20 off first orders upon checkout the code did not work I contacted customer services who told me the phone that I wanted to purchase was refurbished but again it clearly stated that it was a new device in big bold letters I personally would not recommend them as there is alot of false advertisement on there website

Unfortunately I have to leave very bad

Unfortunately I have to leave very bad review I visited our local repair shop to repair my iPad I paid 220 pounds for repair that didn t work and now my iPad is back in the shop and they want to charge me again for the same repair please don t use this company

Worst experience and customer service

Had the screen replaced from them and realised it had a problem They had me visit 4 times as they did not perform the correct investigation and parts arranged They committed that on 3rd visit that I will be provided with a full refund if the issue is not resolved which they refused as well Also did not inform me what type of screen they are installing in the first time and charged me 90 for the screen which I later found out can be replaced for 50 Did not you even apologise in the end for wasting my time and repeated visits Very unprofessional and worst customer service received Would avoid this using this company There are plenty of other mobile repair shops in Intu and Pavilion mall in Uxbridge

Worst phone shop ever

I ve had the most awful experience I went into the Brentford branch and the technician in there was immediately pressurizing me into buying more then what I wanted after repeatedly saying no I eventually agreed due to scare mongering even though all I wanted was a screen replacement When I picked up my phone the corner of it was damaged the technician was rude and and tried to say that it was my fault it wasn t The screen that was fitted immediately crack I called up costumer service who were helpful in the sense they arranged for me to take it back to the same shop A new screen was fitted which has already started to crack from the inside and and I still have a severely damaged phone casing which the technician attempted to fix only after much duress from his own costumer services Calling him a technician is very generous of me as I think he probably should not go near a phone or deal with people in a professional manner again rude and unable to do his job At the end of this ordeal I still have a broken screen damaged phone casing and the pleasure of paying 70 for it Don t go to this phone repair shop especially if you value your phone There are plenty of better places to go