


Photo on Canvas Ready to hang impress
Based on authentic user experiences
Pete
6730 reviews
N/A
4 months ago
Absolutely terrible
Absolutely terrible Spent 2-3 hours on a big photo collage for my wife checking and rechecking it Then hit submit - no proof was shared or sent to me for checking just a tiny 1cmx1cm image of the whole collage that I couldn t zoom in on In the end the collage made and delivered of 50 photos had 5 of the same photo I am 99 that this was a mistake with their software and 100 that they should have a proofing process to avoid me spending 74 on something which looks silly now When asking for them to re-do the collage they were blunt rude unhelpful and refused to help or accept any responsibility Didn t even offer a discount if I wanted to re-make it I would never use these people again and suggest you steer clear
Michelle Baker
6730 reviews
N/A
4 months ago
Please do not buy from the company
Please do not buy from the company We spent a lot of money with and the quality of the product is awful They claim we sent them a blurry picture which we did not When we tried to get our money which they have also refused so we are now contacting consumer rights There website claim excellent reviews These must all be fake Please do not buy from them
Timothy Blakey
6730 reviews
N/A
4 months ago
Avoid avoid avoid
Avoid avoid avoid Terrible quality creased canvas they pretend they will replace use horrific delivery company not the one advertised who you can t contact and then basically ignore you when your product doesn t arrive I still never received a replacement or refund They are also extremely rude Avoid like the plague
Will
6730 reviews
N/A
4 months ago
I would 100 avoid this company
I would 100 avoid this company I got a mosaic canvas from them I used 1 000 high quality images from a wedding photographer The main image was also from a professional photographer and of a very high quality The Result was really bad All the individual images were grainy and blurred I ve gotten similar mosaics done from another company in the past with no issues Very disappointing When I contacted customer service they took no responsibility and tried to blame it on the images that were professionally taken and of a very high quality The canvas is useless
MATT
6730 reviews
N/A
4 months ago
Awful
Did not deliver no contact no product avoid at all cost or they will cost you
Gary
6730 reviews
N/A
4 months ago
Ridiculously high shipping
Although tempted I didn t purchase because of the absolutely disgusting charges that they seem to blame on Brexit If you are British I would suggest buying from a British company to avoid paying a completely unjustified charge
Danny McBride
6730 reviews
N/A
4 months ago
Massive hidden charges If buying from the UK
If buying from the UK totally avoid this company The website tries to show they are based in the UK but they are based in Germany and don t tell you that there is also import charges due once your order has been dispatched I had to pay an additional 60 to UPS before receiving my delivery which was never shown on the website When I complained all they kept saying is they didn t have to show it was an import and in there legal terms and condition which are very hidden it mentions additional hidden charges Totally deceptive business They even say free shipping on the home page and checkout You get billed from a different courier company
Nicola Downie
6730 reviews
N/A
4 months ago
Very very poor
Same company as acrylic-glass-photos Don t be fooled the reviews that come up under there website us fake Bought a picture under the assumptions that they had good reviews Our picture came and had no protection It s like a scratch card
carol
6730 reviews
N/A
4 months ago
Ordered a large print over 5 seperate
Ordered a large print over 5 seperate canvases 2 weeks later took delivery via UPS and had a 60 81 delivery customs charge Which was not on the web site Also the main part of the picture is missing Only 4 canvas were delivered not the ordered 5 I ve emailed the company
Kevin Mulligan
6730 reviews
N/A
4 months ago
I wish I had read the other reviews
I wish I had read the other reviews before handing over 150 to these con merchants I thought i was being dilligent reading their terms and conditions Which meant I wasnt ready when the UPS driver demanded an additional 50 in import taxes from a co uk company no less We rejected the goods and UPS took it back By the sounds of it I got the same response as others reviewing these scammers saying that there was a import tax disclaimer I wrote back saying that I saw no such disclaimer like all of the others reviewing their service highlighting that their terms and conditions say 3 1 All prices are stated including the prevailing value added tax without costs for packaging and shipping I got so fed up I asked them to cancel the order they give 14 days and refund my 150 My gut feeling is that they are a bunch of con artists pretending to be a co uk company and I was just another mug On the up side I have a relative living in Germany who will handle the legal side for me I ll follow this review up for you all and let you know how we get on In the meantime STAY AWAY FROM Photo-on-Canvas you have been warned