Picture Frames - Photo Frames | KENRO Quality Picture Frames
Based on authentic user experiences
Joe Keegan
6735 reviews
N/A
9 months ago
The order took 6 weeks to arrive
The order took 6 weeks to arrive despite claiming a standard delivery of 3 working days No explanation given
Kev
6735 reviews
N/A
9 months ago
Disgraceful Company Don t Buy
Ordered May 29th and believed the 72 hour shipping policy stated on the website 11 weeks later I still have no frame Contacted support several times asking for a refund and got the usual It s in limerick and will be with you in a few days These are the last delays due to Brexit etc etc Complete BS obviously I emailed again this week demanding a refund and I have not heard back from them in several days I m not expecting to get a frame or a refund at this point but will be reporting the business EDIT Further investigation has shown that Morgan has multiple sites with the same address and phone number pictureframes ieframing-solutions comboxframes iefineartframed iekenrock1 comThe address on all these sites is 125 Lower Baggot Street Dublin 2 D02 EW74This address points to an accounting firm in Dublin They have been notified that Morgan is using their address for his Business and are looking into the matter All these sites are hosted by spiral hosting so feel free to report him at abuse at spiralhosting comEDIT 2 We have managed to find Morgan s mobile number and contacted him via WhatsApp After a few ignored messages we get a call saying he will issue a refund I will update this review again in a few days to let you know if it comes through or not Note the address has also changed to just Dublin 2 on pictureframes ie as of 5 minutes ago EDIT 3 The refund has been issued Fun morning all in allEDIT 4 Please email morgan refund at gmail com if you would like some help getting your refund
Janne
6735 reviews
N/A
9 months ago
Buyers beware
My order never arrived and emails ignored Luckily paid through PayPal so got my refund through them
Roisin K
6735 reviews
N/A
9 months ago
AVOID
I ordered 10 frames from this website during the lockdown in April Like many others I had seen the 2 days delivery nonetheless I wish I had read the reviews I was told because of Brexit delays my frames would take a further two weeks I gave benefit of the doubt initially I was actually offered to receive a refund and I accepted in the next email I email again to confirm to which I got a prompt reply saying These were frames were shipped yesterday from our depot They will be with you in a few days I cannot give you a refund at this stage If you trace through the emails I had been offering you a refund as late as 29th April I had sent an email back two hours after he offered me a refund on the 29th of April It caused me immense anxiety and it took over a month to receive the frames I got them and was pleased with them but it was definitely not worth the hassle and stress I thought I was doing good by supporting an Irish business It s unfortunate that this man has got away with so much
Przemyslaw Dral
6735 reviews
N/A
9 months ago
Anyone have a number to Morgan
Anyone have a number to Morgan I ordered frames from him for 200e four weeks ago I can t contact him via email and number from his website Never ever order from this guy
Roseann Dunne
6735 reviews
N/A
9 months ago
DO NOT USE
Well first they said delivery would be in two days When there was no sign I emailed them Was told it s on the way I suddenly get a text one morning saying the frame was coming today to the billing address not the shipping address Impossible to change as the package was already on the way When it arrived it was securely wrapped but the frame was shattered Emailed them multiple times but no response DO NOT USE
Aidan
6735 reviews
N/A
9 months ago
This guy has SCAMMED a ton of people or
This guy has SCAMMED a ton of people or is a failed drop shipper If you need to contact him you can find his alternate number on bizireland com Search pictureframes ie
Shauna
6735 reviews
N/A
9 months ago
Avoid this company
I placed my order in February 2023 and I STILL have not received it Tried multiple times to contact the company regarding my order and asking for a refund but NO RESPONSE
John Stack
6735 reviews
N/A
9 months ago
Poor service wrong order do not deal with this company
I ordered 2 frames from this company I have waited over 3 weeks now I will say Morgan did email me back and told me alot about brexit and deliveries but i was prepared to put up with it I received my order yesterday and to say I am furious is an understatement Both the frames are different to what I ordered the quality is rubbish and both are different sizes meaning that are of no use to me I can you tell my customer is not going to be happy with on Monday when they are expecting their order I would never ever deal with company again and would advise anyone to source a different company This company has little or no customer service you cant contact them by phone as it not in service STAY AWAY
mr Valters Borovskis
6735 reviews
N/A
9 months ago
I don t even know how this cowboy is
I don t even know how this cowboy is not behind bars I haven t even got my frame Bought product based on delivered in 2 days Contacted 2 weeks later by email he made all excuses why it is not delivered Promised delivery in 2 days Never materialised Got him on the phone and as soon as he realised who I am- told me to f off and hang up on me No frame or refund