Based on authentic user experiences
Julian Choo
6732 reviews
N/A
7 months ago
Very pleased with this amazing product and exceptional customer service
Exceptionally capable people Resolved my problem with hands on help The product is outstanding The company have to keep up with all the various brands and models of smartphones and continually changing technology My problem was exactly that my latest phone was blocking Gemlightbox settings My problem was resolved straight away and now my photos are top Class
nicole Chan
6732 reviews
N/A
7 months ago
Thank you
Pic up media has superior products that I literally cannot manage my business without It has revolutionized jewelry photography in such an elegant and convenient way And customer service is fantastic I just spent quite a bit of time sharing my screen with Rocky as he very patiently explained what I should do And it isn t the first time either So thank you Rocky And pic up media You re probably the only subscription I have that never stresses me out
Jenny
6732 reviews
N/A
7 months ago
Jocelyn was so helpful
I am very pleased with this amazing product Easy to use and customer service is exceptional I had a lot of questions and a few concerns if it will work for what I was trying to accomplish using this product and Marius went above and beyond answering all my quiestions and assisting me in all that I needed which resulted me making this purchase with ease and I am so happy I did This is exactly what I was looking for
Erica Baker
6732 reviews
N/A
7 months ago
Good
Thank you Thank you Thank you Dear Norma the Team You all are help me to come out from customs issue Your support made me to clear our shipment easily My sincere thank to you all
Terence Kwok
6732 reviews
N/A
7 months ago
Great after-sales service
Jocelyn was so helpful They did their best to help me find a solution Thanks a lot for the support team of picup media
Lee Michelle
6732 reviews
N/A
7 months ago
Professional and caring support
Good easy to make fotos sugession If the had an option to adjust by diming the light would be better
James Thredgold
6732 reviews
N/A
7 months ago
Happy to have gotten the GemLightbox
Purchased a GemLightBox was initially facing some difficulties in using it However after contacting Jocelyn from Customer Success she was able to efficiently and effectively guide us through the steps so that we can properly fully utilise the GemLightBox
Blindness
6732 reviews
N/A
7 months ago
Incredible service
The support helper Jocelyn is really professional and patient caring and help a lot for solving the technical problem thanks so much
Varant Izmirian
6732 reviews
N/A
7 months ago
Very helpful and easy to learn after
Happy to have gotten the GemLightbox Pro Since last year I have had managed to really reduce the time I needed to take these images For a small business like myself I have not been able to find a good lightbox and with this I do not need to fiddle around with complicated equipments Kudos to the team
Candice Pillay
6732 reviews
N/A
7 months ago
Very responsive CS
Jocelyn was incredible - initial response to enquiry was instant she was so helpful solved 2 of our queries and was so patient and knowledgeable Thank you