Pilot Reviews

Startups please avoid

If you are a start up avoid by all means - proposed to us by our accelerator as the go-to tax service for start ups however it s literal harassment chasing us up on things that need not be so prudent for a start up After announcing the company has been closed a tranche of emails are being sent out regarding taxes being owed etc

Pilot is an excellent bookkeeping

Pilot is an excellent bookkeeping service that I would recommend for all startups

My husband and I went to a pilot store

My husband and I went to a pilot store number 312 and a sweet girl her name is Anna Carroll helped us and it wasn t our first time there the girl is always polite with a smile I hope she will be manager one day she will make a good one

No-brainer for new companies

If you are starting a new business Pilot is a fantastic partner They will off-load all of the bookkeeping tax-related activity from your core business Using Pilot from day 1 will also ensure you are following the best practices instead of some other home-grown process which doesn t scale

Simple and efficient bookkeeping

Our experience with Pilot has been efficient and seamless I am happy with how responsive they are Whenever I post questions in our Pilot portal I hear back quickly typically within one day As a finance accounting professional at a fast-growing startup it s great to be able to delegate tasks and manual responsibilities like categorizing expenses and reconciling bank accounts to Pilot I like using their platform because the software is easy to use and makes it easy for me to provide answers to their queries

Give it a go if you re on the fence

Pilot has been wonderful for all of our accounting needs It hooks up quite seamlessly to Ramp and categorizes items if they aren t categorized yet figures out new vendors and everything in between so that we don t have to spend the bulk of our day figuring out whether we ve done things correctly I am happy to say that I m pretty pleased

Finally understand our finances

Finally understand our financesAfter 1 5 years of being in business we knew that we needed a different level of financial literacy We talked to a number of firms but were impressed with the level of attention that Pilot gave their customers and their values as an organization We definitely made the right decision They spent a lot of time with us on the front end to clean up our books and explain it all

Very supportive and accommodating bookkeeping

Very professional patient in listening and explanations and overall great experience