Pinchbox Reviews

Fantastic support

Fantastic support brilliant product Sarrah was extremely helpful and got back to me super quick Thank you

Excellent sevice

Excellent sevice very quick response from Sarah my items was lost during delivery due to Xmas I got in contact and they kindly send me the goods I ordered again and I hv just received it today very happy with the product highly recommended

True wireless air buds

Great and fast service and amazing to use

WHAT SORT OF PEOPLE THAT WE ARE DEALING WITH WHICH WE TRUST WITH OUR MONEY TO GET GENUINE STUFF AND NOT FAKE STUFF OR COUNTERFEIT STUFF WHICH IS WHAT WE ARE RECEIVING WHICH THERE NOT ADVERTISING RIGH

MY ORDER WAS LEFT OUT SIDE MY DOOR AND WASNT THETE WHEN I GOT HOME I REACHED OUT TO THEM TO TELL THEM AND THEN I WAS ASKED TO CHOOSE A COLOUR FOR MY EAR PIODS BUT I BOUGHT BUY ONE GET INE FREE BUT I WONT BE GIVEN THAT WHEN THEY SEND IT OUT AND ALSO THE COVER CASES I DIDNT GET EITHER SO I REPLIED THAT I DONT WANT ANOTHER ORDER AS IVE ORDERED THEM OFF AMAZON AND THAT THEY WILL COME TODAY AND I SAID YO REFUND ME MY TWO ORDERS IN FULL SND I ASKED THEY ARE THE GOODS THAT THEY SEND OUT 100 AUTHENTIC OR ARE THEY FAKE GOODS COUNTERFEIT GOOD PMEASE DO REPLY BUT I GOT NO ANSWER WHICH SAYD ALL TO ME I WILL BE GETTING THESE ITEMS FULLY INVESTIGATED AS NOTHING SEEMS RIGHT AT ALL HERE THERE BASED IN LONDON BUT GOODS ATE BEEING SHIPPED FROM CHINA SHAME THAT THET CANT ADVERTISE THIS INFORMATION BEFORE-PEOPLE BUY SO THAT THEY KNOW THIS DONT YOU JUST HATE FAKE PEOPLE

BOGOF not what it seems

Was tempted by the offer of BOGOF earbuds promotion Received an email from Evri advising they had delivered with a picture of parcel on my doorstep Arrived home 9 hours later and obviously no parcel I have logged this with Evri but they direct me back to the seller Contacted Pinchbox received a swift reply from Sarrah offering to re-send thank you however they will now only send 1 pair of earbuds as the BOGOF promotion can only be used once Replied explaining I didn t receive the original parcel therefore haven t used the promotion yet They will not budge I have to accept 1 set of earbuds or a refund Obviously not going to accept 1 pair when I paid for 2 pairs This is just so frustrating Come on Pinchbox where is the customer service here You need to use some common sense

Purchased my product but then received

Purchased my product but then received email saying delivery in 5 to 10 days So shipped direct from China BUT you can buy these for 5 from China and will arrive in 5 to 10 days so cheaper and same shipping but this product comes via evri so I probably won t ever get it I m disgusted 24 95 for something that is 5 and 3 21 on temu this is SO overpriced and they give a bogof and so they should the item is poor at best

Don t be fooled by English website

Website in English with prices advertised in GBP but items shipped from China Prices not that much better than on alternative companies in the UK goods poor quality and huge wait times for delivery DO NOT BUY FROM HERE

ABSOLUTELY DO NOT BUY FROM HERE

ABSOLUTELY DO NOT BUY FROM HERE I have waited weeks for my order and still don t have a status on it When I went to check in on it saw they CHANGED my items versus what I purchased and I still have no idea when I will get it You cannot get in touch with anyone and that s the only way to initiate returns as well