Pinelodgecars Reviews

Wasted time and money

Reserved a vw transporter with this company drove 140 miles round trip to be told the van wasn t there and the guy had no idea what had happened to it Shocking service The van is now for sale with this company on autotrader but 3 thousand pound more expensive

A Risk

Be aware it is a risk buying from this company I bought a car that had smoke damage to the AC system that was not apparent at purchase After not being able to rectify the issue I requested to return the car within 30 days I was initially ignored then they refused and now they have ignored me for 3 weeks

Bought a car from this company on 16 01 24

Bought a car from this company on finance car started going wrong after 4 months it was the lambda sensor was ignored as they didn t want to deal with it because it was gone past 30 days they couldn t provide any paper work to verify the work they said they had done car has since got worse and I have an ongoing dispute with the finance company and car is not fit for purpose have the ombudsman involved have been ignored by this company and blocked on email and phone DO NOT BUY FROM THEM they mislead people

Excellent customer service both with

Excellent customer service both with buying and selling Everything dealt with professionally and efficiently by well mannered competent staff Would highly recommend this company to anybody looking for 2nd hand car well worth a visit viewSam Shawbury

Excellent dealer in every way

Excellent dealer in every way Tom looked after the sale very well I would highly recommend Pine Lodge to anyone looking for a good quality used car Thanks

We received a great service

We received a great service from friendly straight talking and reliable staff Following our call we visited their premises and made a purchase There was no pushiness or sales pitch Just straight forward communication Definitely return to them in the future

Perfect experience

I can t fault my experience with pine lodge cars I sold my car on auto trader so our initial conversation was over the phone and any further communication was via phone or email I dealt with Malcolm who ensured I felt completely comfortable and confident throughout He understood that it can sometimes be risky dealing with people online so immediately sent me over his website and emailed me from the company email so I knew he was from a legit company We arranged a day for the car to be collected and Malcolm sent me a deposit in order for me to remove the advert On the day of collection I received a call confirming when they would be here they arrived on time and everything went completely smoothly They didn t take the keys until the money was deposited in my account 10 out of 10 service from start to finish would highly recommend pine lodge cars

I ve just sold a car to these people

I ve just sold a car to these people a pleasure to deal with Malcom on the phone talking like human beings used to Did what he said paid a small deposit which helped to alleviate the Will they turn up feeling Had a call this morning from the driver as arranged driver arrived made sure I had the money in my account beofre making any attempt to leave