Pinewoodproperties Reviews

Dishonest Corrupt Pinewood Properties is a Renter s Worst Enemy

I am utterly appalled by my experience with Pinewood Properties What began as a seemingly standard tenancy process quickly unraveled into a calculated scheme of tenant exploitation At the end of my tenancy Pinewood Properties deliberately misled me regarding the handover process initially instructing me to return the keys to the landlord only to later insist they should have been given to their office This deliberate miscommunication conveniently positioned them to exclude me from the final inventory inspection falsely claiming I was not present As a result the landlord was free to fabricate damage claims despite clear photographic evidence from the initial inventory proving these issues predated my tenancy Pinewood Properties not only enabled this blatant dishonesty but actively facilitated it by refusing to uphold their responsibilities as an intermediary Their actions were not just negligent they were a deliberate attempt to defraud me It is painfully clear that this agency operates solely in the interests of landlords with complete disregard for tenant rights or basic tenancy laws Their handling of reasonable wear and tear is either shockingly ignorant or willfully corrupt If you rent from them expect to lose your deposit because you will never get it back no matter how well you maintain the property To anyone considering renting through Pinewood Properties DO NOT FALL INTO THIS TRAP They will manipulate the process to serve landlords leaving you exposed to unfair charges and fabricated claims I am filing an official complaint with The Property Ombudsman TPO this kind of deceitful behavior must not go unchallenged Avoid Pinewood Properties at all costs

AVOID

AVOID This review is more aimed at a member of staff than the actual branch A routine yearly inspection was made by this person Very informative at the beginning very nice and chatty upon the visit Seemed very thorough and noted all of our issues One week later a section 21 dropped on our doorstep coincidence I asked to see the report and the attitude we have received since viewing this report has been appalling One photo In particular showed my daughter sat on the sofa I asked for this to be removed as this was not anything to do with my property and the inspection nor was this asked to be taken and given my permission One photo also included my rug with my dog bed on top What does this have to do with a property inspection When I asked the colleague to remove this I was told this couldn t be removed but assured me the image was only between us and the landlord We did eventually find a new home and when I popped in to check that I was ok to give my landlord the details of the estate agents for a reference I was told I was not allowed a reference until after we moved out I was only allowed to have a copy of our payment history This would take a day or so to get to me yet not 10 minutes after leaving the shop I had the above document in my inbox The attitude from this colleague again on this visit was the exact opposite to how they reacted on the initial visit I find this person to be rude and very unhelpful Luckily 2 other colleagues since then have been amazing and I was given a reference straight away The end inspection after moving out was also very petty We cleaned the house to the best of our abilities in the short time we had yet as I didn t clean the top of the curtain poles and they had dust on them and other petty comments we only received part of our original deposit back The whole experience with Pinewood has been very stressful and caused a lot of mental health issues with us as a family I will avoid these at all costs in the future

Hayley Gemma from Pinewood Property

Hayley Gemma from Pinewood Property Estates Chesterfield have been very helpful so far

For Jacob

For Jacob and for all of the team at Pinewood Properties actually because a team needs a strong dynamic of skill sets to work well Other wise we d be up shiz creek Many hands make light work Nurture and reward your employees and they will deliver much more moralistic and happier days ahead Thank you We LOVE our home xPinewood Properties have been fantastic and helped us to get a new bathroom clearing all the mould that was making us all poorly My little boy had a continuous cough he dven got given an inhailor from the doctor and when we realised under the bathroom lino was all rotten and blackened wood Pinewood stepped up and organising the repairs urgently Many agents wouldnt these agents are very special The communication is the key for a collaborative harmonious working partnership between tennant house owner tradesmen contractors and property estate management Thank you so much for all of your help We deserve the best equally dont we I believe theres always room for improvement Onwards and upwards as they say Team work makes the dream work and another old saying that my little buy enjoys saying sgaring is caring xxx Kind regards Virginia Chandler - Ginny