Pinkconnect Reviews

Excellent Customer Support

Was having some teething problems with my router called Pink and was quickly assisted by David who systematically and efficiently dealt with the issue whilst keeping me in the loop throughout and ultimately resolving the issue I was told I d be called back in 10mins and I was Strongly recommend Pink Connect s holistic service

It has been refreshing to work with

It has been refreshing to work with Pink Connect as a company and with David Hartry as our IT support He is so knowledgeable and helpful and he seems to be able to convey complicated IT information in a completely understandable way for us novices He also manages to anticipate questions or experiences we may have had too which is also a really productive way to work

Excellent service received from Pink

Excellent service received from Pink Connect I was unhappy with my current provider I met Jules at a networking meeting and told him about my current situation He managed get everything moved over and I am really happy with the outcome I would recommend Pink Connect to anyone who wants a professional service from a telecom company

Resolved everything in 1 day

I was having phone and email issues and Pink Connect in Stafford resolved everything within a day and now manage it all for me so i can focus on more important things

Thank you to Jules Rastelli from Pink

Thank you to Jules Rastelli from Pink Connect for a brilliant service provided recently with my phone I now have a permanent number that I can take with me if I ever move offices and an app on my phone which I can use to dial out using my office number All sorted out quickly and smoothly Jules listened to my needs and provided the perfect solution Thank you

I know I can be an awkward Customer

I know I can be an awkward Customer especially when dealing with something out of my comfort zone this is definitely the case with IT and cyber security I explained to Meir my desire to look after my Customers and have their data saved online and accessible by them at all times It did not concern me that my back up system was an external hard drive or that I was using home office versions of Microsoft and google for my email Or in fact that I had no outside help if all my systems failed Meir showed amazing patience even setting up a meeting with his MD Steffan in order to ally my fears that I was getting what I was driving for I signed up for 27 month have a Tera bit of online back up and phone support The system to share documents with my Clients is called Sharepoint and it has meant I can now do exactly what I set out to do How has it helped my business last Thursday I was contacted by a Client missing 1 of 20 fire risk assessments I found the document on Sharepoint and resent it separately to her via email result happy Customer On Monday my Client was having an issue with syncing their systems and my Sharepoint he could not gain access One phone call later the Tech guy Jack had connected to my Clients computer and the issue was sorted out Without that back up it would have been possible to sort eventually with emails and documents sent over with it it made my Client realise the professional backup and support I now have in my IT Oh I also have 3 years cyber security for a fraction of the cost I was paying previously Given my experience I would recommend Pink Connect and Meir as a value for money IT solution Needless to say I will look to him when I need to sort out my Telecoms as well Kind RegardsGary Durnall

Excellent service at Pink Connect

Excellent service at Pink Connect extremely quick to respond and customer services exceptional I wouldn t hesitate to recommend them

Thank you to Jules Rastelli from Pink

Thank you to Jules Rastelli from Pink Connect for a brilliant service provided recently with my phone I now have a permanent number that I can take with me if I ever move offices and an app on my phone which I can use to dial out using my office number All sorted out quickly and smoothly Jules listened to my needs and provided the perfect solution Thank you Jules Rastelli

Office Move

The engineer that was assigned to us for our office move Joe was excellent He arrived promptly and set us up in our new office with no issues which meant that rather than have to close for the entire day we were fully operational by 3pm Great service thank you