Piperandscoot Reviews

Bad return policy 14 days only store credit for sale items

Clothes are pretty cute That said their return policy is not clear nor consumer friendly Only 14 days and if you use a coupon code you ll only get store credit If an item is on sale it s final sale If there is a non-standard policy like this I expect THE KEY TERMS to be highlighted clearly Here is was not at all Also customer service was SNARKY We can t change that you didn t read our policy -- ouch Most main stream companies list STORE CREDIT ONLY or FINAL SALE on the item page Lost any chance of me being a repeat customer

Don t do it

This was the worse shopping experience ever My package was lost and when I finally got it the return window was out I wrote customer service since it wasn t my fault that my package was MIA The clothes were huge and cheap looking They told me they would waive the restock fee and give me store credit I read their return policy and no where does it state there s a restock fee I ve never had an experience that if you use a discount code you won t get a refund I m not asking for the full price just what I paid The rep said oh well I hope you can find a place for them This place isn t cheap for how cheap their clothes is it s like shein quality If your package is lost or if you wanna return you will out of luck

BAD QUALITY 14-DAY RETURN WINDOW

My sister ordered some clothes here for me because of an instragram ad here was error number one Clothes arrived they were fine at best Mediocre quality didn t fit well was going to return maybe browse the website for an exchange However there is only a 14-day return window - which is on their website but who looks at that I contacted their chat and they told me I could return it for store credit outside the window but then I had to say Okay but how Just return it to our warehouse at this address I asked You don t need any order information like my order number or anything Oh yeah add that in a note It felt like I might was well set these clothes on fire Going to donate them Wouldn t order from them again or trust the online reviews

Buyer Beware

I really wish I would have read the reviews before I ordered My order took weeks to get to me The clothes are huge and not true to size If you try to return after using a discount code they refuse to refund your money I will never shop here again Shockingly bad customer service

DO NOT buy from this company

My sister and I have both attempted to support this business and each time either the item ordered is mysteriously out of stock - after we ve paid for it - or the package is lost It took them an entire month to agree to refund my money when my package tracking hadn t moved in nearly 4 weeks and was very clearly lost - because it wasn t their fault As a business who chose to ship online orders - they agreed to take on the liability of sending through USPS - this is not my fault either To hold my money for nearly a month without delivering an item or a refund is a terrible business practice and a guarantee to lose a customer PLEASE do not buy from this company

Fun quality clothes

Everything I have ordered has been awesome Customer service is great I love they have try on videos

Fun beautiful clothing

Oh my goodness I absolutely love Piper and scoot I m hooked I love the variety of clothes and sizes for larger ladies I love the new clothes on Tuesday and Fridays The video try ons are sooooo helpful Great customer service Robin Free

I ve been a loyal P S customer for over

I ve been a loyal P S customer for over 6 years Kylee and her team have been nothing but professional online and in-person The try-ons are accurate and shipping is timely The quality of clothing and shoes have been fabulous overall however I have received returned clothes that weren t adequately checked The team has always been willing to work with me in those situations

I love Piper Scoot

I love Piper Scoot The clothes ship so quickly and their team responds to any concerns or questions within a business day and are always so helpful Returns and exchanges are also super easy Would shop here again and again