Pipetto Reviews

replacment under warranty

Very happy with the service I received from Pipetto Thank you

Great customer service

My mini i-pad cover was coming up to years old and the corners seemed to be delaminating making the i-pad insecure I contacted Pipetto about this and they advised they would replace the cover F O C without any further questions Almost 2 weeks passed i still had not received the replacement I sent another mail to Anna who most most apologetic and sent the replacement out 1st class next day delivery along with a 5 voucher for future purchases Its a pleasure doing business with this company Perhaps some of the larger companies could learn from Pipetto s excellent customer service

I recently had a claim under warranty

I received my iPad case which had some defects so I complained Customer service was very good They sent out a new case straight away and let me keep the damaged one also Products definitely overpriced but good quality

Fantastic customer service

I recently had a claim under warranty pipetto well exceptional service I had to send some photos to show the problem They came back straight away and let me choose my new case which got delivered quickly I cannot fault their customer service and a great product

Great Case Great Customer Service

My ipad case which I have had for about 16 months recently cracked through no fault of my own I made a claim on the lifetime warranty which I registered for at the time of purchase The customer service team responded within a couple of hours on a Saturday no less to say that they would be sending me a replacement case Absolutely fantastic customer service and even though there was a fault with mine I highly recommend their products

Great product great team great company

Love these cases Had an issue with an iPad Pro case and it was resolved immediately Thanks so much

Anna was on the case haha from

What an incredible product and customer service Love my iPad case

Faulty case No problem

Anna was on the case haha from beginning to end And when the case arrived it was fabulous to fit onto my iPad Well done to the team

Amazing products from a great company

I was given a Pipetto case for my birthday by a relative and unfortunately it didn t fit my iPad Pro properly I contacted Pipetto after I d registered the case and explained the problem and they sent me a brand new case immediately Unfortunately this case did not fit either so I emailed them and they apologised and sent me a new folio case to compensate This case fitted beautifully The extraordinary thing about this whole transaction was that I never had a receipt for the original case as it was a gift I don t know of another company who would have said that s ok don t worry we ll sort it out in those circumstances but Pipetto did and for that they have earned my deep respect It s rare to find a company that stands behind their products these days but this company does and their products are superb quality