


Based on authentic user experiences
Taher Savliwala
6731 reviews
N/A
6 months ago
They won t respond to several emails
They won t respond to several emails asking me to sign up for an account I want to pay them for their services but my free trial expired and when I try to sign up for the paid version it comes back with internal error I can t believe they haven t responded to my email when I want to be a paying customer Horrible and sad I ll find the next best alternative
Steve Miller
6731 reviews
N/A
6 months ago
Used pitchbook did not find it a good value or customer friendly
Used pitchbook but found that while the information was informative the majority of it was provided by biased sources When I tried to pay and eventually exit the relationship what a nightmare No replies no meetings scheduled and sketchy customer service Got a reference number because they have a unexpected surge in activity but never a call back Scheduled a meeting with my PM but he missed it Strongly suggest based on my personal experience that you spend your money elsewhere
Aikaterini Liakopoulou
6731 reviews
N/A
6 months ago
Scammy and reportable
Scammy and reportable They advertised on their website free trial So I got in touch with them and got a first call with them where they gathered tons of intelligence about myself and my professional interests At the end of the call they guaranteed I qualify for a free trial and pointed me to an employee to give me the walkthrough of the platform so it s easier for me to navigate during the trial period So I took the second call to only be informed that they do not offer trials but walkthroughs that they give over the call to see if I like what they have or not I explained that a walkthrough where I don t get to try things for myself cannot help me understand how pitchbook can be of a value for me in my day-to-day work so kindly asked for a couple days of actual free trial as advertised in their website Since they person in contact I was discussing with was not willing to offer such a help I asked them if I could discuss with their supervisor to explain why the walkthrough is not of a help for me They did not provide this information and they informed that if I want to try things for myself the pricetag is 20k euros To conclude a misleading communication end to end from the website ad free trial to hook you up and gather intelligence about you to have a second call with them and tell you if you want to try things pay Complete loss of time and absence of customer understanding Scammy trial comes from try folks and reportable Date of experience August 04 2023
Tim
6731 reviews
N/A
6 months ago
Waste of time and money
Waste of time and money both directly high fees poor quality and indirectly you put an analyst to work with the database and almost no information is correct
Michael
6731 reviews
N/A
6 months ago
Marketing - Be clear what you offer
The free trial is actually a demonstration not a great way to start a relationship with a misconceiving statement
Tommy
6731 reviews
N/A
6 months ago
Their company culture is very toxic
Their company culture is very toxic based on how I have witnessed staff members behaving with members of the public Harassment and violence seen on video footage performed by an employee have me questioning whether the business is trustworthy
SV
6731 reviews
N/A
6 months ago
PitchBook misuses personal information to bait companies to create a profile on their website
I am writing this review to urgently address and highlight significant legal concerns with PitchBook s practices regarding data accuracy and privacy compliance PitchBook is displaying incorrect company information and more alarmingly personal details that I believe are not compliant with the GDPR Moreover the company is aware that the information they are displaying is wrong to force you to create a profile on their website My attempts to rectify this situation through several amicable requests for the removal or correction of this data have unfortunately been met with inaction This disregard not only undermines the trust in PitchBook s commitment to data accuracy and privacy but also raises serious legal questions about their adherence to GDPR a fundamental privacy and security law PitchBook refers to their proper ToS T C as if they are above the law but at no point have we ever given consent to use this information On the contrary we requested the removal of our company s profile on their website including the publicly displayed personal information It is incomprehensible and unacceptable that PitchBook would choose to ignore explicit requests from businesses and individuals seeking to protect their legal rights and personal privacy Their policy of creating and maintaining company profiles against the explicit wishes of those companies further exacerbates this issue directly contravening established privacy regulations This situation demands immediate attention and action from PitchBook Compliance with GDPR is not optional it is a legal requirement designed to safeguard personal information and privacy rights in the digital age I strongly urge PitchBook to reconsider its approach to data management and privacy compliance to prevent potential legal consequences and to restore confidence in its platform
Ashle Whittle
6731 reviews
N/A
6 months ago
False advertising - No Free Trial
False advertising the Free Trial is not a trial its a forced demo and getting bombarded with call and emails
Matthew Flint
6731 reviews
N/A
6 months ago
Shady spam-enabling company
PitchBook seems to be a company who encourages spam I ve had multiple spam messages saying they found me on pitchbook and I wish it would stop
Pascal Winnen
6731 reviews
N/A
6 months ago
Unacceptable business practices
This company is incredible We didn t respond to their annoying requests to publish our data on their website and then THEY FAKED THAT WE WROTE THEM AN EMAIL REQUESTING LOGIN DETAILS to which they - of course - responded Very shady company would never rely on their data