


Based on authentic user experiences
WPHost
6731 reviews
N/A
10 months ago
NOT TO BE TRUSTED
NOT TO BE TRUSTED We have a license with cloudrack ca for their theme for wordpress we are allowed to disable then move it to another domain and re-enable it welp after 3 years later we were not able to unsure as to why With all said and done we brought up the matter in their live chat no one responded at all Then we login to envato and our accounts disabled So you guys went and cried a river about how we spoke up about paying 100 usd for a theme that we were no longer able to use NOT WORTH THE BUY
Mohamad Beyrouti
6731 reviews
N/A
10 months ago
Extremely Disappointing Experience with Essentials Theme License Policy
Extremely Disappointing Experience with Essentials Theme License PolicyI had a terrible experience with the Essentials theme After testing the theme on a staging domain I was shocked to discover that I couldn t transfer the license to the live domain They lock the license to the first domain you use it on which makes no sense if you re following best practices by testing before going live This inflexible license policy has wasted both my time and money as now I have to either buy another license or scrap my entire setup For anyone considering Essentials beware once you activate the license you re stuck with it on that domain There are much better themes out there with more reasonable license policies I won t be using Essentials again and I wouldn t recommend it to anyone who values flexibility and customer support
Ali
6731 reviews
N/A
10 months ago
Terrible experience
Terrible experience Customer support ignores my tickets entirely and any reviews I post are deleted without explanation On top of that they don t allow license transfers which is ridiculous and makes the plugin useless if it s no longer needed Avoid if you want responsive support or flexibility with your purchase